Training Theme 

This Microsoft Outlook training guides you through fundamental and advanced concepts of task management and delegation within Outlook. You'll learn how to delegate tasks, manage shared calendars, utilize a collaborative mailbox, and secure your communications. The course also covers practical features like integrating Outlook with OneNote for optimal meeting note-taking and using Microsoft Loop for effective real-time collaboration.

By mastering these tools, you'll enhance email management, boost your productivity, and collaborate seamlessly within Microsoft 365, while implementing security practices to protect your communications.

Training Objectives 

You'll need to master advanced messaging, calendar, and delegation features in Microsoft Outlook to maximize your efficiency and secure your communications.

​By the end of this training, you will be able to: 

• Delegate tasks and grant mailbox permissions
• Set up collaborative inboxes for better email organization
• Send secure emails on behalf of someone else
• Integrate OneNote for optimal note-taking during meetings
• Use Microsoft Loop for real-time project collaboration
• Implement best security practices to protect your communications

Prerequisite and Target Audience 

Target audience: Microsoft 365 professionals and users looking to optimize their Outlook usage, automate tasks, and integrate various business processes.
Startup Level: Advanced
Prerequisite: Basic knowledge of Microsoft 365, email management concepts, and Microsoft tools such as SharePoint, OneDrive, and Teams.

Means and Methods 

• Tutorial Videos: A selected series of videos will help you achieve the defined educational objectives.
• Evaluation Quiz: A quiz will be provided at the end to validate your understanding.

Training Content 

22 tutorial videos on Outlook divided into 3 lessons:

• Delegations and Shared Mailboxes
  • Grant delegate access in Microsoft 365 administration
  • Calendar Delegation Setup
  • Mailbox Delegation Setup
  • Send Emails on Behalf of Someone Else
  • Create and Manage Appointments in Delegated Calendars
  • Use a Shared Mailbox
  • Respond to invitations as a delegate
• Privacy and Security in Outlook
  • Recall or replace an e-mail message
  • Recover deleted items
  • Provide an overview of best security practices in Outlook
  • Protect an email by encrypting
  • Prevent the forwarding of an email
  • Prevent transfer for a meeting
  • Identify a fraudulent email
  • Block a sender
  • Share a document securely with Outlook
• Other Apps Linked to Outlook
  • Create your reservation page for appointment booking (Bookings)
  • Streamline Note-Taking with OneNote and Outlook
  • Create a collaborative email with Microsoft Loop and Outlook
  • Collaborate directly during an event with Microsoft Loop and Outlook
  • Send a survey or questionnaire by email
  • Add a third-party application

1 Course Knowledge Validation Quiz 

Learn more about Microsoft Outlook 

Microsoft Outlook is an indispensable tool for improving your email management and effective collaboration. With its multitude of features such as task delegation, shared calendar management, and enhanced security through email encryption, Outlook helps you better organize your communications and work more efficiently. By integrating it with Microsoft 365 (SharePoint, OneDrive, Teams), you will simplify your business processes and increase productivity. Discover how Outlook can transform your workflow and improve your daily email management.