Training Theme 

In some professions and functions, it is necessary to have access to mailboxes other than your own! In Outlook, you can easily add a mailbox shared between multiple coworkers. In other cases, it is preferable to allow "delegated" access to another person who can view and send messages from your inbox. 

What are the benefits of this type of sharing or delegation? How to set it up? How do these additions translate to my Outlook interface? 

Find the answers to all these questions in this course focused on delegation and sharing mailbox and calendar

All trainings are conducted by expert trainers with a focus on communicating efficiently in Microsoft Teams. 

Training Objectives 

You are required to manage a mailbox with several or you want to set up delegation access. You want to know the subtleties related to these specific cases. 

At the end of this training, you will know: 

• How to set up a delegation 
• The different types of rights linked to a delegation 
• How to send an email "from" 
• How to share your email and calendar 
• How to configure a group calendar 
• How to simplify the organization of a shared mailbox 

Prerequisite and Target Audience 

Target audience: Users who want to master the most popular Outlook tools 
Startup Level: Advanced
Prerequisite: Knowledge of the tool's features is a plus

Means and Methods 

• Virtual classroom: The training is carried out remotely with a virtual classroom tool. Live interaction with a trainer enabling participants to ask questions. 
• Virtual class replay: Recording of a virtual class allowing a complete approach to the application by means of concrete examples of use.
• Documents and other materials: Additional information or educational activities to complement this course.  

Training Content 

45-min Distance Learning (and/or its video recording) 

• Delegation and sharing 
  • How to set up a delegation 
  • Delegation calendar 
  • Delegation mailbox 
  • Have a delegation and send "On behalf of" 
• Management of multiple mailboxes 
  • Shared mailbox 
  • Access to another mailbox 
  • Levels of detail 
  • Edit details 
• Group calendar 
  • Viewing a group calendar 
  • Group calendar management 
  • Creation of an event for all members 

1 Course Knowledge Validation Quiz 

Learn more about Microsoft Outlook

Do you need to delegate the management of your mailbox? Microsoft Outlook offers you different settings to allow you to let a colleague take control of your email, answer your emails, add appointments to your calendars ... Several levels of security allow you to manage these accesses as accurately as possible, according to your real needs. 

And if you're the manager of multiple accounts for your employees in your Microsoft Outlook email, discover your mailbox options to help you optimize your organization.