Teams - Transferring a Call Tutorial
- 1:50
- 2467 views
-
Teams - Inviting Other People to an Ongoing Call
- 0:45
- Viewed 2416 times
-
Teams - Forwarding Calls to a Call Group
- 1:29
- Viewed 2369 times
-
Teams - Putting on Hold & Muting Microphone
- 0:44
- Viewed 2005 times
-
Teams - Forwarding Calls to Another Phone Number
- 0:47
- Viewed 2491 times
-
Teams - Receiving Phone Calls
- 0:46
- Viewed 2354 times
-
Word - Edit document with natural gestures
- 0:34
- Viewed 2619 times
-
Office Online - PivotTable Insertions
- 0:43
- Viewed 2351 times
-
Teams - Accessing the Voicemail
- 0:57
- Viewed 2412 times
-
Protect a document shared by password
- 1:41
- Viewed 8998 times
-
Create and manage team channel
- 1:51
- Viewed 3207 times
-
Viva Connections in Microsoft Teams
- 0:58
- Viewed 3133 times
-
Do I share with OneDrive, SharePoint, or TEAMS?
- 2:24
- Viewed 3132 times
-
How to search a file in all channels
- 0:29
- Viewed 3031 times
-
Restrict a document to reading only
- 1:03
- Viewed 3016 times
-
Restrict a folder/document to certain members of your team
- 1:49
- Viewed 2944 times
-
How to set quiet hours
- 0:32
- Viewed 2710 times
-
Making Phone Calls
- 1:23
- Viewed 2708 times
-
Managing Several Calls at the Same Time
- 1:08
- Viewed 2524 times
-
Viva Connections for your colleague
- 0:30
- Viewed 2523 times
-
Use template to prepare your Agile SCRUM meeting
- 2:50
- Viewed 2492 times
-
Forwarding Calls to Another Phone Number
- 0:47
- Viewed 2491 times
-
Inviting Other People to an Ongoing Call
- 0:45
- Viewed 2416 times
-
Accessing the Voicemail
- 0:57
- Viewed 2412 times
-
Forwarding Calls to a Call Group
- 1:29
- Viewed 2369 times
-
Receiving Phone Calls
- 0:46
- Viewed 2354 times
-
Changing Voicemail Greeting
- 1:16
- Viewed 2350 times
-
Receiving Phone Calls on the Mobile Application
- 1:10
- Viewed 2345 times
-
Forwarding Calls to the Voicemail
- 0:31
- Viewed 2278 times
-
Ringing Another Number Simultaneously
- 0:49
- Viewed 2150 times
-
Define your status message
- 2:13
- Viewed 2086 times
-
Adjusting Audio Devices
- 0:51
- Viewed 2050 times
-
Turning Off Call Forwarding
- 0:49
- Viewed 2027 times
-
Putting on Hold & Muting Microphone
- 0:44
- Viewed 2005 times
-
Blocking Specific Phone Numbers
- 0:55
- Viewed 1963 times
-
Join a meeting as a participant
- 2:13
- Viewed 1738 times
-
Edit and enhance messages
- 1:57
- Viewed 1704 times
-
Create a team using a template
- 1:03
- Viewed 1653 times
-
Plan a meeting based on a conversation
- 1:28
- Viewed 1581 times
-
Synchronize only one channel
- 0:56
- Viewed 1521 times
-
Interact in conversations
- 1:30
- Viewed 1501 times
-
Find content and people
- 0:59
- Viewed 1463 times
-
Customize notifications
- 2:05
- Viewed 1457 times
-
Schedule private or team meetings
- 2:17
- Viewed 1426 times
-
Start an instant meeting
- 1:33
- Viewed 1398 times
-
Add channels and tabs
- 1:40
- Viewed 1396 times
-
Pin a channel to your favorites
- 1:04
- Viewed 1379 times
-
Presentation of different tools in a meeting
- 1:47
- Viewed 1376 times
-
View events
- 2:21
- Viewed 1357 times
-
Automatically record a meeting
- 1:12
- Viewed 1351 times
-
Create a team and add members
- 1:37
- Viewed 1326 times
-
Reply to and react to a Teams conversation in an e-mail
- 0:42
- Viewed 1309 times
-
Manage accessibility settings
- 1:33
- Viewed 1298 times
-
Creating and Joining a Meeting
- 1:22
- Viewed 1277 times
-
Edit photo in Teams
- 0:42
- Viewed 1264 times
-
Create private and shared channels
- 1:52
- Viewed 1264 times
-
Creating or Joining a Team
- 1:11
- Viewed 1260 times
-
Create, manage and set up a breakout room
- 2:15
- Viewed 1258 times
-
Responding or Reacting to a Message
- 1:01
- Viewed 1249 times
-
Overview of conversations
- 1:02
- Viewed 1136 times
-
Manage a meeting
- 2:08
- Viewed 1128 times
-
How to integrate Klaxoon directly into a Teams meeting?
- 1:22
- Viewed 1114 times
-
Use Microsoft Whiteboard in meetings
- 1:40
- Viewed 1112 times
-
How to add Klaxoon to a current Teams meeting?
- 0:36
- Viewed 1104 times
-
Finding and Installing Teams for Mobile
- 0:57
- Viewed 1101 times
-
Change application settings
- 2:53
- Viewed 1088 times
-
Respect your right to disconnect with Insights
- 2:26
- Viewed 1081 times
-
Chancing Your Status
- 0:40
- Viewed 1080 times
-
Share content in meetings
- 2:44
- Viewed 1079 times
-
Private and small group chats
- 2:03
- Viewed 1073 times
-
Take notes in meetings
- 0:35
- Viewed 1064 times
-
Interface Overview
- 1:10
- Viewed 1053 times
-
Manage your teams
- 2:38
- Viewed 1052 times
-
Introduction to Teams
- 1:25
- Viewed 1043 times
-
Invite external guests
- 1:19
- Viewed 1042 times
-
Set up breakout rooms before the meeting
- 1:35
- Viewed 1042 times
-
Presentation of the desktop application
- 2:16
- Viewed 1035 times
-
How to start a Teams meeting from Klaxoon?
- 1:15
- Viewed 1034 times
-
Enabling Subtitles During a Meeting
- 1:28
- Viewed 1024 times
-
Manage privacy settings
- 1:00
- Viewed 1018 times
-
Starting a Conversation
- 0:53
- Viewed 1007 times
-
Use a background image during a video call
- 1:19
- Viewed 1004 times
-
File Management
- 1:04
- Viewed 989 times
-
Finding Help?
- 0:56
- Viewed 984 times
-
Interact in a conversation
- 2:03
- Viewed 982 times
-
Isolate a conversation window
- 0:50
- Viewed 977 times
-
Collaborate within a conversation with Microsoft Loop
- 01:34
- Viewed 976 times
-
Use and co-edit files
- 2:06
- Viewed 974 times
-
Disabling Conversation Notifications
- 0:27
- Viewed 974 times
-
Understand the differences between Connectors, Applications and Tabs
- 1:40
- Viewed 970 times
-
Retrieve items saved in a breakout room
- 0:40
- Viewed 967 times
-
Set up and customize your teams
- 2:02
- Viewed 967 times
-
Get feedback from your coworkers with Forms questionnaires
- 2:08
- Viewed 966 times
-
Manage team files
- 1:28
- Viewed 958 times
-
Managing Teams and Channels
- 2:15
- Viewed 956 times
-
Posting in a Channel
- 2:15
- Viewed 953 times
-
Generate automatic translations and transcriptions in a meeting
- 1:58
- Viewed 949 times
-
Enabling Mobile Notifications
- 1:28
- Viewed 949 times
-
Generate a presence report
- 1:23
- Viewed 945 times
-
Apply a Specific Policy to a User
- 1:22
- Viewed 941 times
-
Register as a Participant in a Teams Webinar
- 1:05
- Viewed 941 times
-
Sharing Content in a Meeting
- 0:41
- Viewed 940 times
-
Understand and Secure Information Sharing in Instant Messaging
- 2:38
- Viewed 939 times
-
Schedule Message Delivery
- 0:58
- Viewed 925 times
-
Searching for Items or People
- 0:30
- Viewed 924 times
-
Make a New Approval Request
- 1:26
- Viewed 924 times
-
Send an Email to a Team
- 0:38
- Viewed 922 times
-
Creating a Channel
- 2:05
- Viewed 921 times
-
Store files in conversations
- 1:38
- Viewed 919 times
-
Create Approval Templates
- 2:06
- Viewed 914 times
-
Following your activities and your team's activities
- 1:26
- Viewed 911 times
-
Copilot in Teams Conversations
- 2:47
- Viewed 871 times
-
Create and Send Signatures with Dedicated Services
- 1:46
- Viewed 844 times
-
Copilot After Teams Meetings
- 1:43
- Viewed 822 times
-
Copilot During Teams Meetings
- 3:29
- Viewed 787 times
-
Enable Klaxoon as an App in Teams
- 1:44
- Viewed 757 times
-
Use Commands and Keyboard Shortcuts
- 1:29
- Viewed 755 times
-
Integrate Klaxoon in a Teams Channel
- 0:40
- Viewed 751 times
-
Use Templates for Document Creation
- 1:03
- Viewed 750 times
-
Use Viva Insights in Conversations
- 0:53
- Viewed 749 times
-
Use Connectors to Receive Notifications
- 0:48
- Viewed 746 times
-
Start and Manage Your Event with Multiple People
- 1:20
- Viewed 741 times
-
Manage Document Approval
- 0:56
- Viewed 738 times
-
Participate in a Town Hall
- 0:53
- Viewed 734 times
-
When and Why to Use Town Hall
- 1:38
- Viewed 719 times
-
Differentiate Between Meeting Types
- 1:38
- Viewed 717 times
-
Analyze Team Dynamics
- 1:19
- Viewed 713 times
-
Communicate Behind the Scenes
- 0:56
- Viewed 713 times
-
Moderate the Chat During a Town Hall
- 1:26
- Viewed 709 times
-
Manage Privacy in Private Channels
- 2:34
- Viewed 706 times
-
Prepare Your Webinar with Microsoft Teams
- 3:13
- Viewed 706 times
-
Add and Explore Workflows
- 1:35
- Viewed 704 times
-
Restrict a Document to Certain Team Members
- 1:50
- Viewed 704 times
-
Centralize Important Events in a Single Channel Calendar
- 0:42
- Viewed 701 times
-
Test Your Event with the Green Room
- 1:52
- Viewed 701 times
-
End the Event and Gather Statistics
- 1:10
- Viewed 696 times
-
Set Up Monitoring in a Channel with an RSS Feed
- 0:48
- Viewed 693 times
-
Secure a Shared Document with a Password
- 1:28
- Viewed 691 times
-
Ensure Your Webinar Options Before Launching
- 1:09
- Viewed 690 times
-
Plan and Launch a Town Hall
- 2:15
- Viewed 685 times
-
Start and Manage Your Event Alone
- 1:56
- Viewed 685 times
-
Manage Conversation Options
- 1:35
- Viewed 679 times
-
Manage Storage Spaces on Teams
- 2:05
- Viewed 675 times
-
Secure Teams Upon Creation
- 2:57
- Viewed 671 times
-
Add Interactivity to Your Teams Webinar
- 2:02
- Viewed 671 times
-
Filter Your Document Display
- 1:10
- Viewed 669 times
-
Restrict a Document to Read-Only
- 0:58
- Viewed 659 times
-
Customize the Display of the Function Panel
- 0:45
- Viewed 656 times
-
Manage priority people
- 0:24
- Viewed 534 times
-
Edit or delete an appointment, meeting or event
- 01:50
- Viewed 213 times
-
Create an appointment or meeting
- 01:44
- Viewed 136 times
-
Respond to a meeting
- 01:00
- Viewed 132 times
-
Manage Teams online meeting options
- 01:56
- Viewed 127 times
-
Prevent the forwarding of an email
- 01:01
- Viewed 78 times
-
The New Calendar
- 03:14
- Viewed 51 times
-
Introduction to the New Features of Microsoft Teams
- 00:47
- Viewed 50 times
-
Connect Copilot to a third party app
- 01:11
- Viewed 46 times
-
Sections
- 02:34
- Viewed 27 times
-
Customizing Views
- 03:25
- Viewed 23 times
-
Making Phone Calls
- 1:23
- Viewed 2708 times
-
Managing Several Calls at the Same Time
- 1:08
- Viewed 2524 times
-
Forwarding Calls to Another Phone Number
- 0:47
- Viewed 2491 times
-
Inviting Other People to an Ongoing Call
- 0:45
- Viewed 2416 times
-
Accessing the Voicemail
- 0:57
- Viewed 2412 times
-
Forwarding Calls to a Call Group
- 1:29
- Viewed 2369 times
-
Receiving Phone Calls
- 0:46
- Viewed 2354 times
-
Changing Voicemail Greeting
- 1:16
- Viewed 2350 times
-
Receiving Phone Calls on the Mobile Application
- 1:10
- Viewed 2345 times
-
Forwarding Calls to the Voicemail
- 0:31
- Viewed 2278 times
-
Ringing Another Number Simultaneously
- 0:49
- Viewed 2150 times
-
Adjusting Audio Devices
- 0:51
- Viewed 2050 times
-
Turning Off Call Forwarding
- 0:49
- Viewed 2027 times
-
Putting on Hold & Muting Microphone
- 0:44
- Viewed 2005 times
-
Blocking Specific Phone Numbers
- 0:55
- Viewed 1963 times
-
Interact with a web page with Copilot
- 00:36
- Viewed 0 times
-
Create an image with Copilot
- 00:42
- Viewed 1 times
-
Summarize a PDF with Copilot
- 00:41
- Viewed 0 times
-
Analyze your documents with Copilot
- 01:15
- Viewed 0 times
-
Chat with Copilot
- 00:50
- Viewed 0 times
-
Particularities of Personal and Professional Copilot Accounts
- 00:40
- Viewed 1 times
-
Data Privacy in Copilot
- 00:43
- Viewed 0 times
-
Access Copilot
- 00:25
- Viewed 1 times
-
Use a Copilot Agent
- 01:24
- Viewed 22 times
-
Modify with Pages
- 01:20
- Viewed 23 times
-
Generate and manipulate an image in Word
- 01:19
- Viewed 34 times
-
Create Outlook rules with Copilot
- 01:12
- Viewed 22 times
-
Generate the email for the recipient
- 00:44
- Viewed 27 times
-
Action Function
- 04:18
- Viewed 22 times
-
Search Function
- 03:42
- Viewed 34 times
-
Date and Time Function
- 02:53
- Viewed 24 times
-
Logical Function
- 03:14
- Viewed 46 times
-
Text Function
- 03:25
- Viewed 32 times
-
Basic Function
- 02:35
- Viewed 21 times
-
Categories of Functions in Power FX
- 01:51
- Viewed 35 times
-
Introduction to Power Fx
- 01:09
- Viewed 27 times
-
The New Calendar
- 03:14
- Viewed 51 times
-
Sections
- 02:34
- Viewed 27 times
-
Customizing Views
- 03:25
- Viewed 23 times
-
Introduction to the New Features of Microsoft Teams
- 00:47
- Viewed 50 times
-
Guide to Using the Microsoft Authenticator App
- 01:47
- Viewed 36 times
-
Turn on Multi-Factor Authentication in the Admin Section
- 02:07
- Viewed 33 times
-
Manual Activation of Multi-Factor Authentication
- 01:40
- Viewed 23 times
-
Concept of Multi-Factor Authentication
- 01:51
- Viewed 45 times
-
Use the narrative Builder
- 01:31
- Viewed 48 times
-
Microsoft Copilot Academy
- 00:42
- Viewed 43 times
-
Connect Copilot to a third party app
- 01:11
- Viewed 46 times
-
Share a document with copilot
- 00:36
- Viewed 40 times
-
Configurate a page with copilot
- 01:47
- Viewed 53 times
-
Use Copilot with Right-Click
- 01:45
- Viewed 86 times
-
Draft a Service Memo with Copilot
- 02:21
- Viewed 73 times
-
Extract Invoice Data and Generate a Pivot Table
- 02:34
- Viewed 76 times
-
Summarize Discussions and Schedule a Meeting Slot
- 02:25
- Viewed 113 times
-
Formulate a Request for Pricing Conditions via Email
- 02:20
- Viewed 127 times
-
Analyze a Supply Catalog Based on Needs and Budget
- 02:52
- Viewed 127 times
-
Retrieve Data from a Web Page and Include it in Excel
- 04:35
- Viewed 169 times
-
Create a Desktop Flow with Power Automate from a Template
- 03:12
- Viewed 124 times
-
Understand the Specifics and Requirements of Desktop Flows
- 02:44
- Viewed 57 times
-
Dropbox: Create a SAS Exchange Between SharePoint and Another Storage Service
- 03:34
- Viewed 140 times
-
Excel: List Files from a Channel in an Excel Workbook with Power Automate
- 04:51
- Viewed 67 times
-
Excel: Link Excel Scripts and Power Automate Flows
- 03:22
- Viewed 69 times
-
SharePoint: Link Microsoft Forms and Lists in a Power Automate Flow
- 04:43
- Viewed 180 times
-
SharePoint: Automate File Movement to an Archive Library
- 05:20
- Viewed 51 times
-
Share Power Automate Flows
- 02:20
- Viewed 55 times
-
Manipulate Dynamic Content with Power FX
- 03:59
- Viewed 60 times
-
Leverage Variables with Power FX in Power Automate
- 03:28
- Viewed 57 times
-
Understand the Concept of Variables and Loops in Power Automate
- 03:55
- Viewed 60 times
-
Add Conditional “Switch” Actions in Power Automate
- 03:58
- Viewed 80 times
-
Add Conditional “IF” Actions in Power Automate
- 03:06
- Viewed 54 times
-
Create an Approval Flow with Power Automate
- 03:10
- Viewed 133 times
-
Create a Scheduled Flow with Power Automate
- 01:29
- Viewed 169 times
-
Create an Instant Flow with Power Automate
- 02:18
- Viewed 112 times
-
Create an Automated Flow with Power Automate
- 03:28
- Viewed 107 times
-
Create a Simple Flow with AI Copilot
- 04:31
- Viewed 83 times
-
Create a Flow Based on a Template with Power Automate
- 03:20
- Viewed 58 times
-
Discover the “Build Space”
- 02:26
- Viewed 49 times
-
The Power Automate Mobile App
- 01:39
- Viewed 48 times
-
Familiarize Yourself with the Different Types of Flows
- 01:37
- Viewed 64 times
-
Understand the Steps to Create a Power Automate Flow
- 01:51
- Viewed 62 times
-
Discover the Power Automate Home Interface
- 02:51
- Viewed 51 times
-
Access Power Automate for the Web
- 01:25
- Viewed 68 times
-
Understand the Benefits of Power Automate
- 01:30
- Viewed 66 times
-
Add a third-party application
- 02:40
- Viewed 92 times
-
Send a survey or questionnaire by email
- 02:06
- Viewed 82 times
-
Collaborate directly during an event with Microsoft Loop and Outlook
- 02:01
- Viewed 82 times
-
Create a collaborative email with Microsoft Loop and Outlook
- 02:30
- Viewed 72 times
-
Streamline Note-Taking with OneNote and Outlook
- 01:03
- Viewed 59 times
-
Create your reservation page for appointment booking (Bookings)
- 03:17
- Viewed 99 times
-
Share a document securely with Outlook
- 02:21
- Viewed 68 times
-
Block a sender
- 01:54
- Viewed 92 times
-
Identify a fraudulent email
- 02:06
- Viewed 65 times
-
Prevent transfer for a meeting
- 01:19
- Viewed 59 times
-
Prevent the forwarding of an email
- 01:01
- Viewed 78 times
-
Protect an email by encrypting
- 01:10
- Viewed 61 times
-
Provide an overview of best security practices in Outlook
- 01:08
- Viewed 55 times
-
Recover deleted items
- 01:09
- Viewed 151 times
-
Recall or replace an e-mail message
- 01:45
- Viewed 82 times
-
Respond to invitations as a delegate
- 02:55
- Viewed 54 times
-
Use a Shared Mailbox
- 01:18
- Viewed 90 times
-
Create and Manage Appointments in Delegated Calendars
- 02:04
- Viewed 67 times
-
Send Emails on Behalf of Someone Else
- 01:13
- Viewed 87 times
-
Mailbox Delegation Setup
- 01:59
- Viewed 55 times
-
Calendar Delegation Setup
- 01:21
- Viewed 83 times
-
Grant delegate access in Microsoft 365 administration
- 01:23
- Viewed 147 times
-
Make changes to a text
- 01:05
- Viewed 83 times
-
Consult the adoption of Copilot through Viva Insights
- 00:52
- Viewed 75 times
-
Search from emails with Copilot
- 00:53
- Viewed 345 times
-
Using Copilot in OneNote with Right-Click
- 01:21
- Viewed 68 times
-
Organizing OneNote with Copilot
- 00:46
- Viewed 88 times
-
Tracking changes in a Loop page with Copilot
- 01:16
- Viewed 75 times
-
Summarizing a Loop Page with Copilot
- 00:55
- Viewed 65 times
-
Generating Loop Content with Copilot
- 01:18
- Viewed 64 times
-
Send invitations or reminders with Copilot
- 00:53
- Viewed 105 times
-
Generate formulas from a concept
- 01:02
- Viewed 66 times
-
Analyzing a OneDrive file with Copilot
- 01:25
- Viewed 88 times
-
Analyzing multiple OneDrive documents with Copilot
- 01:01
- Viewed 102 times
-
Use the Meeting Dashboard
- 02:48
- Viewed 132 times
-
Respond to a Meeting Poll
- 01:30
- Viewed 92 times
-
Create a Meeting Poll
- 02:48
- Viewed 86 times
-
Display Three Time Zones
- 01:52
- Viewed 58 times
-
View Other Calendars
- 00:50
- Viewed 81 times
-
Open a Shared Calendar
- 01:29
- Viewed 84 times
-
Share Your Calendar
- 01:54
- Viewed 84 times
-
Use the Scheduling Assistant
- 01:42
- Viewed 69 times
-
Use the Immersive Reader Feature
- 01:33
- Viewed 64 times
-
Dictate Your Email to Outlook
- 01:35
- Viewed 63 times
-
Translate Emails in Outlook
- 01:32
- Viewed 75 times
-
Make Your Outlook Signature Accessible
- 01:12
- Viewed 61 times
-
Add Accessible Tables and Lists
- 02:32
- Viewed 85 times
-
Improve the Accessibility of Images in Emails
- 01:18
- Viewed 60 times
-
Improve Email Accessibility
- 02:02
- Viewed 69 times
-
Send Automatic Out-of-Office Replies
- 02:22
- Viewed 75 times
-
Prepare for Time Out of Office (Viva Insights)
- 02:08
- Viewed 76 times
-
Respect Your Colleagues' Off Hours (Viva Insights)
- 01:27
- Viewed 54 times
-
Delay Email Delivery
- 01:10
- Viewed 77 times
-
Use Conversation View
- 01:47
- Viewed 62 times
-
Clean Up Your Inbox
- 01:18
- Viewed 84 times
-
Organize Your Messages with Rules
- 02:01
- Viewed 314 times
-
Use Categories
- 02:51
- Viewed 57 times
-
Easily Sort Your Mails
- 01:38
- Viewed 68 times
-
Automate Routine Actions
- 02:19
- Viewed 67 times
-
Create an Email Template
- 01:40
- Viewed 89 times
-
Create a task from a message
- 02:00
- Viewed 117 times
-
Share a task list
- 03:10
- Viewed 124 times
-
Create a task or reminder
- 01:50
- Viewed 128 times
-
Task Module Overview
- 01:56
- Viewed 152 times
-
Manage Teams online meeting options
- 01:56
- Viewed 127 times
-
Edit or delete an appointment, meeting or event
- 01:50
- Viewed 213 times
-
Create a reminder for yourself
- 01:59
- Viewed 132 times
-
Respond to a meeting
- 01:00
- Viewed 132 times
-
Create an appointment or meeting
- 01:44
- Viewed 136 times
-
Create different types of events
- 01:46
- Viewed 138 times
-
Edit and customize views
- 01:55
- Viewed 143 times
-
Presentation and introduction to the calendar
- 01:35
- Viewed 144 times
-
Search options
- 01:23
- Viewed 120 times
-
Sort and filter emails
- 02:51
- Viewed 133 times
-
Request a Read Receipt or Delivery Confirmation
- 02:01
- Viewed 196 times
-
The Bcc Field in Detail
- 01:53
- Viewed 127 times
-
Save and Print a Message
- 01:48
- Viewed 143 times
-
Insert Elements in Emails (Tables, Charts, Images)
- 02:49
- Viewed 174 times
-
Attach files efficiently in Outlook
- 02:20
- Viewed 136 times
-
Process an incoming message
- 01:53
- Viewed 122 times
-
Send an Email and Create a Draft in Outlook
- 03:10
- Viewed 148 times
-
Organize into Folders
- 01:57
- Viewed 139 times
-
Set Your Work Hours in Outlook
- 02:02
- Viewed 127 times
-
Create and add a signature to messages
- 01:26
- Viewed 137 times
-
Manage new message notifications
- 01:40
- Viewed 128 times
-
Change the default font of your emails
- 01:05
- Viewed 124 times
-
Manage Views
- 02:36
- Viewed 112 times
-
Add and manage multiple accounts on Outlook
- 01:24
- Viewed 170 times
-
Explore the Interface
- 03:22
- Viewed 125 times
-
Introduce the new version of Outlook
- 02:01
- Viewed 133 times
-
Survey Consumer Satisfaction Panel with ChatGPT
- 01:55
- Viewed 224 times
-
Enhance Your Product on Social Media with ChatGPT
- 02:13
- Viewed 244 times
-
Write a Product Description with ChatGPT
- 02:30
- Viewed 212 times
-
Structure Your Product Launch Project
- 01:51
- Viewed 257 times
-
Initiate a Market Research Study with ChatGPT
- 02:08
- Viewed 192 times
-
Manage Storage Space
- 02:08
- Viewed 240 times
-
Synchronize Your Teams and SharePoint Files on Your Computer
- 01:29
- Viewed 233 times
-
Use Documents in a Synchronized Library Folder
- 01:32
- Viewed 257 times
-
Make a File Request
- 01:24
- Viewed 258 times
-
Restore Your OneDrive Space
- 01:42
- Viewed 237 times
-
Find All Shares from the Same Person
- 01:08
- Viewed 249 times
-
Modify Sharing Rules
- 00:53
- Viewed 243 times
-
Check Granted Shares
- 00:48
- Viewed 232 times
-
Protect My Document with a Password and Expiration Date
- 01:02
- Viewed 253 times
-
Avoid Abusive Document Sharing
- 00:57
- Viewed 219 times
-
Best Security Practices on OneDrive
- 01:27
- Viewed 243 times
-
Use Recycle Bins to Restore Documents
- 01:49
- Viewed 253 times
-
Search for Documents
- 01:31
- Viewed 230 times
-
Use Document History or Restore a Document to a Previous Version
- 02:11
- Viewed 311 times
-
Discover the Meaning of OneDrive Icons
- 02:16
- Viewed 245 times
-
Sync OneDrive with a Computer
- 02:38
- Viewed 242 times
-
Edit, Delete a Share
- 02:16
- Viewed 307 times
-
Share and Collaborate OneDrive
- 02:45
- Viewed 243 times
-
Power and Manage OneDrive
- 01:36
- Viewed 234 times
-
What is OneDrive ?
- 01:14
- Viewed 450 times
Objectifs :
Understand the process of call forwarding, including both methods: without consultation and with consultation, and learn how to effectively transfer calls using these methods.
Chapitres :
-
Introduction to Call Forwarding
Call forwarding is a useful feature that allows you to transfer an ongoing call to another party. This can be particularly helpful when you need to connect a caller with someone else while you are already engaged in a conversation. -
Methods of Call Forwarding
There are two primary methods for forwarding a call: without consultation and with consultation. Each method serves different needs depending on whether you want to check with the recipient before transferring the call. -
Forwarding a Call Without Consultation
To forward a call without consulting the recipient, follow these steps: 1. While in communication, click on the three little dots on your screen. 2. Select 'Forward'. 3. Enter the number or select the contact to whom you wish to transfer the call. 4. You can choose to forward the call directly or send it to the recipient's work email. Once the call is transferred, you will be excluded from the conversation. -
Forwarding a Call With Consultation
If you prefer to consult the recipient before transferring the call, use the following steps: 1. Click on the three little dots during the call. 2. Select 'Consult' then 'Transfer'. 3. Choose the recipient you wish to consult. 4. You have the option to send a written message to announce the call forwarding or to call the recipient directly. When the recipient answers, the original call will be automatically put on hold, allowing you to discuss the transfer. -
Completing the Transfer
After announcing the transfer, you have two options: - Hang up to end your call and then resume the first call to transfer it using the initial method. - Click the 'Transfer' button to complete the transfer directly, which will end your call and initiate the transfer. If the transfer cannot be completed for any reason, the caller will be redirected to the email of the intended recipient. -
Conclusion
Understanding how to effectively use call forwarding can enhance communication efficiency. By mastering both methods of transferring calls, you can ensure that calls are directed to the right person, improving overall connectivity and response times.
FAQ :
What is call forwarding?
Call forwarding is a feature that allows you to redirect incoming calls to another phone number or email address, ensuring you don't miss important calls.
How do I forward a call without consultation?
To forward a call without consultation, during the call, click on the three dots, select 'Forward', then enter the number or select the contact to whom you wish to transfer the call.
What is the difference between consultation transfer and direct transfer?
Consultation transfer allows you to speak with the recipient before transferring the call, while direct transfer sends the call immediately without checking if the recipient is available.
What happens if the transfer cannot be completed?
If the transfer cannot be completed, the caller will be redirected to the email of the person you wanted to reach.
Can I send a message when consulting before transferring a call?
Yes, when you consult the recipient before transferring, you have the option to send a written message to announce the call forwarding.
Quelques cas d'usages :
Customer Support
In a customer support setting, agents can use call forwarding to transfer calls to specialized departments. For instance, if a customer needs technical assistance, the agent can consult with the tech team before transferring the call, ensuring a smooth transition.
Sales Team Coordination
Sales representatives can forward calls to their managers for approval on deals. By consulting first, they can inform the manager about the context of the call, making the transfer more efficient.
Remote Work Communication
In a remote work environment, employees can forward calls to their work emails when they are unavailable. This ensures that important calls are not missed and can be addressed later.
Emergency Response
In emergency situations, a call can be forwarded to the appropriate emergency services. Using consultation transfer, the caller can inform the responder about the situation before the transfer, ensuring immediate assistance.
Team Collaboration
During team meetings, if a member receives a call, they can forward it to another team member who can handle the inquiry. This maintains workflow and ensures that all calls are addressed promptly.
Glossaire :
Call Forwarding
A telecommunication feature that allows a user to redirect incoming calls to another phone number or email address.
Consultation Transfer
A method of call forwarding where the caller can speak to the recipient before transferring the call, ensuring the recipient is available to take the call.
Transfer Button
A button used in telecommunication applications to initiate the transfer of a call to another party.
Hold
A feature that allows a caller to temporarily pause a call, making it possible to switch to another call without disconnecting.
Work Email
An email address associated with a person's professional or work-related communications.