Teams - You got a busy signal... Try TEAMS! Use Case

In this video, you will learn about how to use Microsoft Teams to overcome a busy signal and stay connected with your coworkers.
The video covers the process of creating a new message in the Teams app, finding your coworker, and sending a document request.
It also demonstrates how you can receive and access shared documents on your smartphone or computer.
By using Teams, you can always stay in touch with your coworkers and access shared documents conveniently.
This tutorial will help you optimize your Microsoft 365 eLearning experience and improve your productivity.

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Objectifs :

This video aims to demonstrate how to effectively use the Teams app on a smartphone to communicate with coworkers and access shared documents, ensuring seamless collaboration in a professional environment.


Chapitres :

  1. Introduction to Communication via Teams
    In today's fast-paced work environment, staying connected with coworkers is essential. This video illustrates how to utilize the Teams app on a smartphone to facilitate communication and document sharing.
  2. Making a Call and Handling Busy Signals
    When attempting to reach a coworker, you may encounter busy signals. In such cases, using the Teams app can be a more effective alternative. Instead of waiting for a call to connect, you can quickly switch to the Teams app to send a message.
  3. Using the Teams App
    To initiate communication through Teams, follow these steps: - Launch the Teams app on your smartphone. - Navigate to the chat tab. - Press the button to create a new message. - Search for your coworker's name. The color tag on their profile picture indicates their availability, allowing you to know if they are online and ready to respond.
  4. Receiving Documents via Teams
    Once you send a message, you may need to wait for a response. In this case, your colleague promptly sends the required document through Teams chat. This feature allows you to: - Open the document directly on your smartphone. - View and edit the document as needed. - Access the document later on your computer, ensuring flexibility in your workflow.
  5. Benefits of Using Teams
    The Teams app enhances workplace communication by: - Allowing constant connectivity with coworkers through smartphones or computers. - Providing easy access to shared documents at any time, facilitating collaboration and productivity.
  6. Conclusion
    In summary, the Teams app is a powerful tool for maintaining communication and accessing documents in a professional setting. By utilizing its features, you can ensure that you remain connected with your coworkers and have the resources you need at your fingertips.

FAQ :

How can I contact a coworker if I can't reach them by phone?

If you can't reach a coworker by phone, you can use Microsoft Teams to send them a message. Check their availability status indicated by the color tag on their profile picture to see if they are online.

What is Microsoft Teams used for?

Microsoft Teams is used for collaboration and communication within organizations. It allows users to chat, hold video meetings, share files, and work together on projects in real-time.

Can I access documents on my smartphone?

Yes, you can access documents on your smartphone using Microsoft Teams. You can view and edit documents directly from the app.

What should I do if I receive a busy signal when calling a coworker?

If you receive a busy signal, consider using Microsoft Teams to send a message or check their availability status to see if they are online and can respond.

How do I create a new message in Teams?

To create a new message in Teams, open the app, go to the chat tab, and press the button to start a new message. Then, search for your coworker's name to send them a message.


Quelques cas d'usages :

Collaborating on Projects

Teams can be used to collaborate on projects by sharing documents and communicating in real-time. For example, a marketing team can use Teams to discuss campaign strategies and share marketing materials, ensuring everyone is on the same page.

Remote Work Communication

In a remote work setting, Teams allows employees to stay connected with their coworkers. They can easily send messages, hold video calls, and share files, which enhances productivity and teamwork despite physical distance.

Document Sharing and Editing

Teams facilitates document sharing and editing among team members. For instance, a project manager can share a project plan with the team, and everyone can access, review, and edit the document in real-time, improving collaboration.

Quick Access to Information

Using Teams, employees can quickly access shared documents and information from their smartphones or computers. This is particularly useful during meetings or when working on the go, as it allows for immediate reference to important files.

Managing Availability

Teams helps manage availability among coworkers. By checking the color tags on profile pictures, employees can determine the best times to reach out to colleagues, reducing interruptions and improving communication efficiency.


Glossaire :

Teams

Microsoft Teams is a collaboration platform that integrates chat, video meetings, file storage, and application integration, allowing teams to communicate and collaborate effectively.

Smartphone

A smartphone is a mobile phone that includes advanced features such as internet connectivity, a touchscreen interface, and the ability to run applications.

Chat Tab

The chat tab in Microsoft Teams is a section where users can send and receive messages, share files, and communicate in real-time with colleagues.

Color Tag

A color tag on a user's profile picture in Teams indicates their availability status, such as online, busy, or away, helping users know when they can reach out.

Document

A document refers to a file that contains text, images, or data, which can be created, edited, and shared using various software applications.

00:00:06
because you need them to send you a document.
00:00:08
Unfortunately,
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their phone is busy.
00:00:11
How can you get in touch with them and ensure they see your message?
00:00:15
From my smartphone,
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I opened the Team's app.
00:00:19
In the chats tab,
00:00:21
I use the button to create a new message.
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I then searched for my colleague.
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The status indicators shown by their profile picture
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tells me that they are online and available.
00:00:35
I can contact them and ask them to send me the document I need.
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Now,
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I just have to wait for their response.
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Great,
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my colleague sends me the document directly in the team's conversation.
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I can open it directly from my smartphone to view or edit it.
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I can also open it later from my computer.
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Thanks to Teams,
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I can stay in touch with my colleagues at any time,
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from my smartphone or computer.
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The shared documents are also easily accessible.

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00:00:03
Está lá fora e a tentar contactar um colega por telefone
00:00:06
porque precisa deles para lhe enviar um documento.
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Infelizmente,
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o telemóvel deles está ocupado.
00:00:11
Como pode entrar em contacto com eles e garantir que eles vejam a sua mensagem?
00:00:15
A partir do meu smartphone,
00:00:16
Abri a aplicação da Equipa.
00:00:19
No separador Chats,
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Utilizo o botão para criar uma nova mensagem.
00:00:25
Depois procurei o meu colega.
00:00:28
Os indicadores de estado mostrados pela sua foto de perfil
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diz-me que estão online e disponíveis.
00:00:35
Posso contactá-los e pedir-lhes que me enviem o documento de que preciso.
00:00:41
Agora,
00:00:41
Só tenho de esperar pela sua resposta.
00:00:45
Ótimo,
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o meu colega envia-me o documento diretamente na conversa da equipa.
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Posso abri-lo diretamente do meu smartphone para visualizá-lo ou editá-lo.
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Também posso abri-lo mais tarde a partir do meu computador.
00:00:56
Graças às Equipas,
00:00:57
Posso manter-me em contacto com os meus colegas a qualquer momento,
00:01:00
do meu smartphone ou computador.
00:01:02
Os documentos partilhados também são facilmente acessíveis.

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00:00:03
Sei fuori e stai cercando di contattare un collega per telefono
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perché hai bisogno che ti inviino un documento.
00:00:08
Sfortunatamente
00:00:09
il loro telefono è occupato.
00:00:11
Come puoi contattarli e assicurarti che vedano il tuo messaggio?
00:00:15
Dal mio smartphone,
00:00:16
Ho aperto l'app del Team.
00:00:19
Nella scheda chat,
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Uso il pulsante per creare un nuovo messaggio.
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Ho quindi cercato il mio collega.
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Gli indicatori di stato mostrati dalla loro immagine del profilo
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mi dice che sono online e disponibili.
00:00:35
Posso contattarli e chiedere loro di inviarmi il documento di cui ho bisogno.
00:00:41
Ora
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Non mi resta che attendere la loro risposta.
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Ottimo
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il mio collega mi invia il documento direttamente nella conversazione del team.
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Posso aprirlo direttamente dal mio smartphone per visualizzarlo o modificarlo.
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Posso anche aprirlo in un secondo momento dal mio computer.
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Grazie a Teams,
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Posso rimanere in contatto con i miei colleghi in qualsiasi momento,
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dal mio smartphone o computer.
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I documenti condivisi sono inoltre facilmente accessibili.

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00:00:03
Вы находитесь на улице и пытаетесь связаться с коллегой по телефону
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потому что вам нужно, чтобы они отправили вам документ.
00:00:08
К сожалению,
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Их телефон занят.
00:00:11
Как вы можете связаться с ними и убедиться, что они увидят ваше сообщение?
00:00:15
С моего смартфона
00:00:16
Я открыла приложение Team.
00:00:19
На вкладке чаты
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Я использую кнопку для создания нового сообщения.
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Затем я искал своего коллегу.
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Индикаторы состояния, показанные на их фотографии в профиле
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говорит мне, что они онлайн и доступны.
00:00:35
Я могу связаться с ними и попросить их выслать мне нужный документ.
00:00:41
Теперь
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Мне просто нужно дождаться их ответа.
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Отлично,
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мой коллега отправляет мне документ прямо в разговоре с командой.
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Я могу открыть его прямо со смартфона, чтобы просмотреть или отредактировать.
00:00:54
Я также смогу открыть его позже со своего компьютера.
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Благодаря команде Teams
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Я могу оставаться на связи со своими коллегами в любое время,
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со смартфона или компьютера.
00:01:02
Общие документы также легко доступны.

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00:00:03
Estás afuera e intentas comunicarte con un colega por teléfono
00:00:06
porque necesitas que te envíen un documento.
00:00:08
Lamentablemente,
00:00:09
su teléfono está ocupado.
00:00:11
¿Cómo puedes ponerte en contacto con ellos y asegurarte de que ven tu mensaje?
00:00:15
Desde mi smartphone,
00:00:16
He abierto la aplicación del equipo.
00:00:19
En la pestaña de chats,
00:00:21
Utilizo el botón para crear un mensaje nuevo.
00:00:25
Luego busqué a mi colega.
00:00:28
Los indicadores de estado se muestran en su foto de perfil
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me dice que están en línea y disponibles.
00:00:35
Puedo ponerme en contacto con ellos y pedirles que me envíen el documento que necesito.
00:00:41
Ahora,
00:00:41
Solo tengo que esperar su respuesta.
00:00:45
Genial,
00:00:45
mi colega me envía el documento directamente en la conversación del equipo.
00:00:50
Puedo abrirlo directamente desde mi smartphone para verlo o editarlo.
00:00:54
También puedo abrirlo más tarde desde mi ordenador.
00:00:56
Gracias a Teams,
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Puedo mantenerme en contacto con mis colegas en cualquier momento
00:01:00
desde mi smartphone o ordenador.
00:01:02
Los documentos compartidos también son de fácil acceso.

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