Windows 11 - Quick assist Video
In this video, you will learn about the Microsoft 365 tool called Quick Assist.
The video covers how to use Quick Assist to provide remote assistance and support to others.
This tool allows you to view and control another person's computer, making it easier to troubleshoot and solve problems.
By using Quick Assist, you can save time and improve productivity by quickly resolving issues without the need for in-person assistance.
This tutorial will help you become proficient in using Quick Assist and enhance your ability to provide remote support efficiently.
- 1:29
- 2815 views
-
Bookings - Manage your availabilities
- 1:42
- Viewed 3300 times
-
Excel - Insert an image in a cell with image function
- 3:01
- Viewed 2560 times
-
Windows 11 - Quick assist
- 1:29
- Viewed 2815 times
-
Windows 11 - Make screenshots easier
- 3:59
- Viewed 2487 times
-
Windows 11 - Set up widgets
- 1:28
- Viewed 2718 times
-
Windows 11 - Make your work environment attractive
- 1:44
- Viewed 2278 times
-
Windows 11 - Configure multiple virtual desktops
- 1:35
- Viewed 2479 times
-
Windows 11 - Quickly find your files
- 2:07
- Viewed 2649 times
-
Understanding the new interface
- 1:30
- Viewed 3026 times
-
Set up widgets
- 1:28
- Viewed 2718 times
-
Quickly find your files
- 2:07
- Viewed 2649 times
-
Make screenshots easier
- 3:59
- Viewed 2487 times
-
Configure multiple virtual desktops
- 1:35
- Viewed 2479 times
-
Take ownership of the taskbar
- 2:10
- Viewed 2341 times
-
Make your work environment attractive
- 1:44
- Viewed 2278 times
-
Work on multiple windows
- 1:21
- Viewed 2251 times
-
Accessibility
- 1:30
- Viewed 2234 times
-
Starting with planner
- 4:28
- Viewed 8723 times
-
Introduction to Power Bi
- 1:29
- Viewed 6993 times
-
The role of an administrator
- 2:22
- Viewed 5330 times
-
General Introduction
- 2:54
- Viewed 4992 times
-
Introduction to PowerApps
- 1:12
- Viewed 4278 times
-
Start using Excel
- 4:22
- Viewed 4228 times
-
Introduction to Bookings
- 1:19
- Viewed 4223 times
-
Introduction to Power BI Building Blocks
- 3:07
- Viewed 4174 times
-
Introduction to Power BI Desktop
- 2:52
- Viewed 4157 times
-
A closer look at the ribbon
- 3:55
- Viewed 4146 times
-
Tell me what you want to do
- 0:57
- Viewed 4126 times
-
New Interface
- 3:02
- Viewed 4067 times
-
A first look at Excel 2016
- 3:22
- Viewed 4019 times
-
Top tips for working in Excel Online
- 3:35
- Viewed 3998 times
-
Introducing PowerAutomate
- 1:53
- Viewed 3967 times
-
How things are organized
- 1:58
- Viewed 3917 times
-
Introduction to Excel
- 0:59
- Viewed 3879 times
-
Introduction to Planner
- 3:00
- Viewed 3835 times
-
Save and print an Excel workbook
- 1:53
- Viewed 3732 times
-
Introduction to PowerPoint
- 0:58
- Viewed 3727 times
-
Introducing Whiteboard
- 1:01
- Viewed 3726 times
-
A first look at PowerPoint 2016
- 4:18
- Viewed 3712 times
-
Introduction to Word
- 0:59
- Viewed 3675 times
-
Introducing Outlook
- 0:50
- Viewed 3670 times
-
Introducing Project
- 1:02
- Viewed 3611 times
-
Introduction to Stream
- 1:17
- Viewed 3598 times
-
Introduction to OneNote
- 1:16
- Viewed 3586 times
-
Get going fast
- 1:38
- Viewed 3557 times
-
Viva Connections in Microsoft Teams
- 0:58
- Viewed 3527 times
-
Save time while searching for documents or informations
- 3:57
- Viewed 3502 times
-
Intro to Microsoft To Do Interface
- 2:41
- Viewed 3496 times
-
An Overview of SHIFTS
- 1:21
- Viewed 3446 times
-
What is Microsoft To Do?
- 0:45
- Viewed 3410 times
-
Introducing Lists
- 0:41
- Viewed 3396 times
-
Introducing Microsoft365
- 0:56
- Viewed 3376 times
-
Getting Started with Outlook Mobile App
- 1:53
- Viewed 3356 times
-
Introducing MyAnalytics
- 1:37
- Viewed 3312 times
-
Access your Office Online App
- 0:43
- Viewed 3245 times
-
Clutter
- 1:31
- Viewed 3214 times
-
Save a PowerPoint presentation
- 1:55
- Viewed 3213 times
-
Start using PowerPoint
- 2:06
- Viewed 3203 times
-
Office Online Apps
- 1:27
- Viewed 3174 times
-
Office 365 overview
- 2:27
- Viewed 3166 times
-
Do things quickly with Tell Me
- 0:49
- Viewed 3164 times
-
Understand the difference between surveys and quizzes in Microsoft Forms
- 1:34
- Viewed 3103 times
-
Intro to Microsoft To Do on Mobile
- 2:06
- Viewed 3017 times
-
Introducing Microsoft Viva Engage
- 1:20
- Viewed 3009 times
-
Interface Introduction of SHIFTS
- 1:48
- Viewed 2993 times
-
A closer look at the ribbon
- 4:20
- Viewed 2972 times
-
How things are organized
- 2:04
- Viewed 2964 times
-
Discovery of the interface
- 2:46
- Viewed 2936 times
-
Discover Excel Online
- 2:34
- Viewed 2924 times
-
What is Microsoft Forms?
- 1:23
- Viewed 2891 times
-
Presentation of the interface of your profile
- 1:41
- Viewed 2881 times
-
Get going fast
- 1:54
- Viewed 2821 times
-
What is Viva Connections?
- 0:50
- Viewed 2801 times
-
Discover PowerPoint Online
- 2:35
- Viewed 2775 times
-
What is an Open Shift?
- 0:45
- Viewed 2730 times
-
Discover Word Online
- 2:34
- Viewed 2713 times
-
Introduce OneNote
- 2:08
- Viewed 2634 times
-
Tracking Prevention
- 0:59
- Viewed 2597 times
-
Organize your items with tags
- 2:52
- Viewed 2576 times
-
Introduction to the course on Forms
- 1:23
- Viewed 2547 times
-
Interface Discovery
- 2:20
- Viewed 2541 times
-
Do things quickly with Tell Me
- 1:07
- Viewed 2491 times
-
What is OneDrive ?
- 01:14
- Viewed 2456 times
-
Introduction to Microsoft Stream (on SharePoint)
- 1:04
- Viewed 2445 times
-
Homepage Navigation
- 0:48
- Viewed 2409 times
-
Functioning of the inbox
- 1:19
- Viewed 2394 times
-
Interface overview
- 1:08
- Viewed 2347 times
-
Navigating within a group
- 1:13
- Viewed 2337 times
-
Using Microsoft Viva Insights In Teams
- 0:59
- Viewed 2333 times
-
Introduction to the Microsoft Forms home page
- 3:14
- Viewed 2262 times
-
Exploring the viva insights interface
- 1:56
- Viewed 2147 times
-
Introducing Sharepoint
- 01:13
- Viewed 2101 times
-
Using relaxation modules
- 1:32
- Viewed 2083 times
-
Find content and people
- 0:59
- Viewed 1670 times
-
Finding and Installing Teams for Mobile
- 0:57
- Viewed 1348 times
-
Introduction to Teams
- 1:25
- Viewed 1306 times
-
Presentation of the desktop application
- 2:16
- Viewed 1242 times
-
Interface Overview
- 1:10
- Viewed 1225 times
-
Task Module Overview
- 01:56
- Viewed 623 times
-
The Bcc Field in Detail
- 01:53
- Viewed 528 times
-
Add and manage multiple accounts on Outlook
- 01:24
- Viewed 389 times
-
Explore the Interface
- 03:22
- Viewed 353 times
-
Presentation and introduction to the calendar
- 01:35
- Viewed 344 times
-
Manage Views
- 02:36
- Viewed 322 times
-
Introduce the new version of Outlook
- 02:01
- Viewed 312 times
-
Introduction to PowerBI
- 00:60
- Viewed 267 times
-
Introduction to Microsoft Outlook
- 01:09
- Viewed 253 times
-
Introduction to Microsoft Insights
- 02:04
- Viewed 247 times
-
Introduction to Microsoft Viva
- 01:22
- Viewed 281 times
-
Introduction to Planner
- 00:56
- Viewed 259 times
-
Introduction to Microsoft Visio
- 02:07
- Viewed 325 times
-
Introduction to Microsoft Forms
- 00:52
- Viewed 264 times
-
Introducing to Microsoft Designer
- 00:28
- Viewed 387 times
-
Introduction to Sway
- 01:53
- Viewed 342 times
-
Introducing to Word
- 01:00
- Viewed 246 times
-
Introducing to SharePoint Premium
- 00:47
- Viewed 234 times
-
Create a call group
- 01:15
- Viewed 413 times
-
Use call delegation
- 01:07
- Viewed 200 times
-
Assign a delegate for your calls
- 01:08
- Viewed 380 times
-
Ring multiple devices simultaneously
- 01:36
- Viewed 204 times
-
Use the "Do Not Disturb" function for calls
- 01:28
- Viewed 206 times
-
Manage advanced call notifications
- 01:29
- Viewed 212 times
-
Configure audio settings for better sound quality
- 02:08
- Viewed 340 times
-
Block unwanted calls
- 01:24
- Viewed 249 times
-
Disable all call forwarding
- 01:09
- Viewed 230 times
-
Manage a call group in Teams
- 02:01
- Viewed 251 times
-
Update voicemail forwarding settings
- 01:21
- Viewed 202 times
-
Configure call forwarding to internal numbers
- 01:02
- Viewed 206 times
-
Set call forwarding to external numbers
- 01:03
- Viewed 225 times
-
Manage voicemail messages
- 01:55
- Viewed 342 times
-
Access voicemail via mobile and PC
- 02:03
- Viewed 377 times
-
Customize your voicemail greeting
- 02:17
- Viewed 202 times
-
Transfer calls with or without an announcement
- 01:38
- Viewed 263 times
-
Manage simultaneous calls
- 01:52
- Viewed 228 times
-
Support third-party apps during calls
- 01:53
- Viewed 282 times
-
Add participants quickly and securely
- 01:37
- Viewed 213 times
-
Configure call privacy and security settings
- 02:51
- Viewed 211 times
-
Manage calls on hold
- 01:20
- Viewed 216 times
-
Live transcription and generate summaries via AI
- 03:43
- Viewed 220 times
-
Use the interface to make and receive calls
- 01:21
- Viewed 208 times
-
Action Function
- 04:18
- Viewed 209 times
-
Search Function
- 03:42
- Viewed 257 times
-
Date and Time Function
- 02:53
- Viewed 270 times
-
Logical Function
- 03:14
- Viewed 416 times
-
Text Function
- 03:25
- Viewed 268 times
-
Basic Function
- 02:35
- Viewed 226 times
-
Categories of Functions in Power FX
- 01:51
- Viewed 270 times
-
Introduction to Power Fx
- 01:09
- Viewed 267 times
-
The New Calendar
- 03:14
- Viewed 456 times
-
Sections
- 02:34
- Viewed 238 times
-
Customizing Views
- 03:25
- Viewed 232 times
-
Introduction to the New Features of Microsoft Teams
- 00:47
- Viewed 523 times
-
Guide to Using the Microsoft Authenticator App
- 01:47
- Viewed 288 times
-
Turn on Multi-Factor Authentication in the Admin Section
- 02:07
- Viewed 201 times
-
Concept of Multi-Factor Authentication
- 01:51
- Viewed 271 times
Objectifs :
This video aims to explain how to use the remote intervention feature integrated into Windows, specifically through the Quick Assist tool, to facilitate secure and efficient remote assistance without relying on third-party software.
Chapitres :
-
Introduction to Remote Intervention
Remote intervention on a computer can significantly save time, especially when troubleshooting or assisting someone else. This video discusses how Microsoft has integrated a secure remote assistance feature within Windows, eliminating the need for third-party software. -
Benefits of Using Microsoft's Integrated Feature
Using Microsoft's remote assistance feature offers several advantages: - **Security**: All interactions occur within Windows, ensuring that no third-party software has access to your information. - **Convenience**: The process is straightforward and does not require additional installations or updates from external sources. If updates are necessary, they can be managed through the Microsoft Store. -
How to Access Quick Assist
To use the remote assistance feature, follow these steps: 1. **Open the Start Menu**: Look for 'Quick Assist' in the search bar. 2. **Launch Quick Assist**: Click on the application to open it. 3. **Choose Your Role**: You will see two options: - **Gather Assistance**: If you want someone else to take control of your computer. - **Give Assistance**: If you want to control another person's computer. -
Gathering Assistance
If you select 'Gather Assistance': - Wait for the other person to provide you with a code. - Enter the code in the designated window. - The device you are assisting will receive an alert regarding the connection attempt, which must be confirmed to activate the connection. -
Giving Assistance
If you choose 'Give Assistance': - A new page will load, and you will receive a code. - Share this code with the other user, either by copying it or sending it through a message. - Once the other user authorizes the connection, you will gain access to their computer. -
Conclusion
Utilizing the Quick Assist feature in Windows allows for efficient and secure remote assistance without the hassle of third-party applications. This not only saves time but also ensures that your information remains protected during the process.
FAQ :
What is Quick Assist in Windows?
Quick Assist is a built-in application in Windows that allows users to provide or receive remote assistance by sharing control of a computer. It simplifies the process of troubleshooting and support.
Do I need to install third-party software to use remote assistance?
No, you do not need to install third-party software to use remote assistance with Quick Assist. This feature is integrated into Windows, making it more secure and efficient.
How do I start a remote assistance session using Quick Assist?
To start a remote assistance session, search for 'Quick Assist' in the Start menu and launch the application. You can then choose to either give or receive assistance by following the on-screen instructions.
What happens if the host does not confirm the connection attempt?
If the host does not confirm the connection attempt, the remote session will not be established, ensuring that the host maintains control over their computer.
Is my information secure when using Quick Assist?
Yes, Quick Assist is designed to be secure. Since it is integrated into Windows, no third-party software has access to your information during the remote assistance session.
Quelques cas d'usages :
IT Support for Remote Employees
IT departments can use Quick Assist to provide immediate support to remote employees, allowing them to troubleshoot issues without needing to travel to the employee's location. This improves response times and reduces downtime.
Assisting Family Members
Individuals can use Quick Assist to help family members with computer issues from a distance. By sharing control, they can guide them through troubleshooting steps, making it easier for non-technical users.
Training Sessions
Trainers can use Quick Assist to demonstrate software or processes directly on a participant's computer, allowing for interactive training sessions that enhance learning and engagement.
Collaborative Work
Teams can utilize Quick Assist to collaborate on projects by sharing control of a computer, enabling real-time editing and problem-solving, which can enhance productivity and teamwork.
Glossaire :
Remote Intervention
The ability to access and control a computer from a different location, allowing for troubleshooting or assistance without being physically present.
Third Party Software
Applications developed by companies other than the original manufacturer of the operating system or hardware. In this context, it refers to software that is not part of Windows.
Microsoft Store
An online marketplace provided by Microsoft where users can download and purchase applications, games, and other digital content for Windows devices.
Quick Assist
A built-in Windows application that allows users to provide or receive remote assistance by sharing control of a computer.
Code
A unique numerical or alphanumeric string generated by Quick Assist that is used to establish a remote connection between two computers.
Host
The computer that is being controlled or assisted in a remote session.
Connection Attempts
The process of trying to establish a remote connection between two computers, which requires confirmation from the host.
Control Mode
The state in which one user can control another user's computer during a remote assistance session.