Flow / Power Automate - Introducing PowerAutomate Video
In this video, you will learn about Power Automate, a tool by Microsoft that allows you to automate repetitive tasks and connect your favorite apps for increased productivity.
The video covers how Power Automate can be used to create flows that integrate with various services like Twitter, Microsoft Teams, Excel, and more.
It also introduces the concept of robotic process automation (RPA) and how it can be used to automate legacy processes without APIs.
Power Automate enables you to seamlessly integrate legacy software with modern applications and services, without requiring a large upfront investment.
This will help you streamline your workflows and scale automation across your organization.
To learn more about cloud-powered automation, visit powerautomate.com and unlock the possibilities of Power Automate.
- 1:53
- 3333 views
-
Lists - Introducing Lists
- 0:41
- Viewed 3061 times
-
Viva Insights - Introducing MyAnalytics
- 1:37
- Viewed 2968 times
-
Excel - Import data from an API
- 3:59
- Viewed 559 times
-
Excel - Introduction to Power Query
- 3:35
- Viewed 988 times
-
Flow / Power Automate - Introduction to Flow
- 1:06
- Viewed 3072 times
-
Lists - Automate a list with Power Automate
- 1:04
- Viewed 2882 times
-
Flow / Power Automate - Create automatic reminders
- 4:10
- Viewed 7322 times
-
Power Apps - Introduction to PowerApps
- 1:12
- Viewed 3793 times
-
Create automatic reminders
- 4:10
- Viewed 7322 times
-
Introduction to Flow
- 1:06
- Viewed 3072 times
-
Save Automatically an attachment
- 4:32
- Viewed 3028 times
-
Automate Teams notifications
- 3:32
- Viewed 2769 times
-
SharePoint: Link Microsoft Forms and Lists in a Power Automate Flow
- 04:43
- Viewed 110 times
-
Retrieve Data from a Web Page and Include it in Excel
- 04:35
- Viewed 91 times
-
Dropbox: Create a SAS Exchange Between SharePoint and Another Storage Service
- 03:34
- Viewed 90 times
-
Create an Instant Flow with Power Automate
- 02:18
- Viewed 88 times
-
Create a Scheduled Flow with Power Automate
- 01:29
- Viewed 86 times
-
Create an Approval Flow with Power Automate
- 03:10
- Viewed 86 times
-
Create a Desktop Flow with Power Automate from a Template
- 03:12
- Viewed 84 times
-
Create an Automated Flow with Power Automate
- 03:28
- Viewed 80 times
-
Add Conditional “Switch” Actions in Power Automate
- 03:58
- Viewed 63 times
-
Create a Simple Flow with AI Copilot
- 04:31
- Viewed 58 times
-
Leverage Variables with Power FX in Power Automate
- 03:28
- Viewed 50 times
-
Excel: List Files from a Channel in an Excel Workbook with Power Automate
- 04:51
- Viewed 47 times
-
Understand the Benefits of Power Automate
- 01:30
- Viewed 46 times
-
Excel: Link Excel Scripts and Power Automate Flows
- 03:22
- Viewed 46 times
-
Access Power Automate for the Web
- 01:25
- Viewed 44 times
-
Familiarize Yourself with the Different Types of Flows
- 01:37
- Viewed 44 times
-
Discover the Power Automate Home Interface
- 02:51
- Viewed 42 times
-
Add Conditional “IF” Actions in Power Automate
- 03:06
- Viewed 42 times
-
Understand the Concept of Variables and Loops in Power Automate
- 03:55
- Viewed 42 times
-
Manipulate Dynamic Content with Power FX
- 03:59
- Viewed 39 times
-
Share Power Automate Flows
- 02:20
- Viewed 39 times
-
SharePoint: Automate File Movement to an Archive Library
- 05:20
- Viewed 39 times
-
The Power Automate Mobile App
- 01:39
- Viewed 38 times
-
Discover the “Build Space”
- 02:26
- Viewed 38 times
-
Understand the Specifics and Requirements of Desktop Flows
- 02:44
- Viewed 38 times
-
Understand the Steps to Create a Power Automate Flow
- 01:51
- Viewed 37 times
-
Create a Flow Based on a Template with Power Automate
- 03:20
- Viewed 34 times
-
Starting with planner
- 4:28
- Viewed 8184 times
-
Introduction to Power Bi
- 1:29
- Viewed 5500 times
-
General Introduction
- 2:54
- Viewed 4511 times
-
The role of an administrator
- 2:22
- Viewed 3871 times
-
Start using Excel
- 4:22
- Viewed 3857 times
-
Introduction to PowerApps
- 1:12
- Viewed 3793 times
-
A closer look at the ribbon
- 3:55
- Viewed 3773 times
-
Tell me what you want to do
- 0:57
- Viewed 3666 times
-
Top tips for working in Excel Online
- 3:35
- Viewed 3552 times
-
A first look at Excel 2016
- 3:22
- Viewed 3551 times
-
Introduction to Bookings
- 1:19
- Viewed 3546 times
-
Introduction to Power BI Desktop
- 2:52
- Viewed 3536 times
-
New Interface
- 3:02
- Viewed 3532 times
-
Introduction to Power BI Building Blocks
- 3:07
- Viewed 3506 times
-
How things are organized
- 1:58
- Viewed 3487 times
-
Introduction to Excel
- 0:59
- Viewed 3469 times
-
Introduction to Planner
- 3:00
- Viewed 3396 times
-
Introduction to PowerPoint
- 0:58
- Viewed 3306 times
-
Save and print an Excel workbook
- 1:53
- Viewed 3297 times
-
Introducing Outlook
- 0:50
- Viewed 3297 times
-
A first look at PowerPoint 2016
- 4:18
- Viewed 3269 times
-
Introduction to Word
- 0:59
- Viewed 3237 times
-
Introducing Whiteboard
- 1:01
- Viewed 3201 times
-
Save time while searching for documents or informations
- 3:57
- Viewed 3198 times
-
Get going fast
- 1:38
- Viewed 3191 times
-
Introduction to OneNote
- 1:16
- Viewed 3146 times
-
Introducing Project
- 1:02
- Viewed 3139 times
-
Intro to Microsoft To Do Interface
- 2:41
- Viewed 3098 times
-
Viva Connections in Microsoft Teams
- 0:58
- Viewed 3087 times
-
Introduction to Flow
- 1:06
- Viewed 3072 times
-
Introducing Lists
- 0:41
- Viewed 3061 times
-
Introduction to Stream
- 1:17
- Viewed 3031 times
-
An Overview of SHIFTS
- 1:21
- Viewed 2990 times
-
Introducing Microsoft365
- 0:56
- Viewed 2975 times
-
What is Microsoft To Do?
- 0:45
- Viewed 2972 times
-
Introducing MyAnalytics
- 1:37
- Viewed 2968 times
-
Clutter
- 1:31
- Viewed 2908 times
-
Getting Started with Outlook Mobile App
- 1:53
- Viewed 2871 times
-
Do things quickly with Tell Me
- 0:49
- Viewed 2869 times
-
Office 365 overview
- 2:27
- Viewed 2805 times
-
Office Online Apps
- 1:27
- Viewed 2795 times
-
Start using PowerPoint
- 2:06
- Viewed 2780 times
-
Access your Office Online App
- 0:43
- Viewed 2774 times
-
Intro to Microsoft To Do on Mobile
- 2:06
- Viewed 2727 times
-
How things are organized
- 2:04
- Viewed 2723 times
-
Save a PowerPoint presentation
- 1:55
- Viewed 2714 times
-
Discovery of the interface
- 2:46
- Viewed 2664 times
-
Interface Introduction of SHIFTS
- 1:48
- Viewed 2645 times
-
A closer look at the ribbon
- 4:20
- Viewed 2636 times
-
Discover Excel Online
- 2:34
- Viewed 2599 times
-
Get going fast
- 1:54
- Viewed 2568 times
-
What is Microsoft Forms?
- 1:23
- Viewed 2494 times
-
Discover PowerPoint Online
- 2:35
- Viewed 2478 times
-
Presentation of the interface of your profile
- 1:41
- Viewed 2418 times
-
Discover Word Online
- 2:34
- Viewed 2392 times
-
What is Viva Connections?
- 0:50
- Viewed 2385 times
-
Quick assist
- 1:29
- Viewed 2368 times
-
Tracking Prevention
- 0:59
- Viewed 2335 times
-
Understand the difference between surveys and quizzes in Microsoft Forms
- 1:34
- Viewed 2312 times
-
Introducing Microsoft Viva Engage
- 1:20
- Viewed 2289 times
-
What is an Open Shift?
- 0:45
- Viewed 2258 times
-
Organize your items with tags
- 2:52
- Viewed 2255 times
-
Introduce OneNote
- 2:08
- Viewed 2236 times
-
Introduction to the course on Forms
- 1:23
- Viewed 2235 times
-
Interface Discovery
- 2:20
- Viewed 2221 times
-
Do things quickly with Tell Me
- 1:07
- Viewed 2194 times
-
Introduction to Microsoft Stream (on SharePoint)
- 1:04
- Viewed 2072 times
-
Homepage Navigation
- 0:48
- Viewed 2068 times
-
Interface overview
- 1:08
- Viewed 2062 times
-
Functioning of the inbox
- 1:19
- Viewed 2052 times
-
Navigating within a group
- 1:13
- Viewed 1934 times
-
Introduction to the Microsoft Forms home page
- 3:14
- Viewed 1926 times
-
Using Microsoft Viva Insights In Teams
- 0:59
- Viewed 1840 times
-
Using relaxation modules
- 1:32
- Viewed 1821 times
-
Exploring the viva insights interface
- 1:56
- Viewed 1804 times
-
Find content and people
- 0:59
- Viewed 1431 times
-
Finding and Installing Teams for Mobile
- 0:57
- Viewed 1068 times
-
Interface Overview
- 1:10
- Viewed 1030 times
-
Introduction to Teams
- 1:25
- Viewed 1017 times
-
Presentation of the desktop application
- 2:16
- Viewed 1007 times
-
What is OneDrive ?
- 01:14
- Viewed 320 times
-
Add and manage multiple accounts on Outlook
- 01:24
- Viewed 142 times
-
Presentation and introduction to the calendar
- 01:35
- Viewed 117 times
-
Task Module Overview
- 01:56
- Viewed 115 times
-
The Bcc Field in Detail
- 01:53
- Viewed 102 times
-
Introduce the new version of Outlook
- 02:01
- Viewed 100 times
-
Explore the Interface
- 03:22
- Viewed 96 times
-
Manage Views
- 02:36
- Viewed 89 times
-
Guide to Using the Microsoft Authenticator App
- 01:47
- Viewed 22 times
-
Turn on Multi-Factor Authentication in the Admin Section
- 02:07
- Viewed 20 times
-
Concept of Multi-Factor Authentication
- 01:51
- Viewed 24 times
-
Retrieve Data from a Web Page and Include it in Excel
- 04:35
- Viewed 91 times
-
Create a Desktop Flow with Power Automate from a Template
- 03:12
- Viewed 84 times
-
Understand the Specifics and Requirements of Desktop Flows
- 02:44
- Viewed 38 times
-
Dropbox: Create a SAS Exchange Between SharePoint and Another Storage Service
- 03:34
- Viewed 90 times
-
Excel: List Files from a Channel in an Excel Workbook with Power Automate
- 04:51
- Viewed 47 times
-
Excel: Link Excel Scripts and Power Automate Flows
- 03:22
- Viewed 46 times
-
SharePoint: Link Microsoft Forms and Lists in a Power Automate Flow
- 04:43
- Viewed 110 times
-
SharePoint: Automate File Movement to an Archive Library
- 05:20
- Viewed 39 times
-
Share Power Automate Flows
- 02:20
- Viewed 39 times
-
Manipulate Dynamic Content with Power FX
- 03:59
- Viewed 39 times
-
Leverage Variables with Power FX in Power Automate
- 03:28
- Viewed 50 times
-
Understand the Concept of Variables and Loops in Power Automate
- 03:55
- Viewed 42 times
-
Add Conditional “Switch” Actions in Power Automate
- 03:58
- Viewed 63 times
-
Add Conditional “IF” Actions in Power Automate
- 03:06
- Viewed 42 times
-
Create an Approval Flow with Power Automate
- 03:10
- Viewed 86 times
-
Create a Scheduled Flow with Power Automate
- 01:29
- Viewed 86 times
-
Create an Instant Flow with Power Automate
- 02:18
- Viewed 88 times
-
Create an Automated Flow with Power Automate
- 03:28
- Viewed 80 times
-
Create a Simple Flow with AI Copilot
- 04:31
- Viewed 58 times
-
Create a Flow Based on a Template with Power Automate
- 03:20
- Viewed 34 times
-
Discover the “Build Space”
- 02:26
- Viewed 38 times
-
The Power Automate Mobile App
- 01:39
- Viewed 38 times
-
Familiarize Yourself with the Different Types of Flows
- 01:37
- Viewed 44 times
-
Understand the Steps to Create a Power Automate Flow
- 01:51
- Viewed 37 times
-
Discover the Power Automate Home Interface
- 02:51
- Viewed 42 times
-
Access Power Automate for the Web
- 01:25
- Viewed 44 times
-
Understand the Benefits of Power Automate
- 01:30
- Viewed 46 times
-
Add a third-party application
- 02:40
- Viewed 70 times
-
Send a survey or questionnaire by email
- 02:06
- Viewed 57 times
-
Collaborate directly during an event with Microsoft Loop and Outlook
- 02:01
- Viewed 61 times
-
Create a collaborative email with Microsoft Loop and Outlook
- 02:30
- Viewed 56 times
-
Streamline Note-Taking with OneNote and Outlook
- 01:03
- Viewed 46 times
-
Create your reservation page for appointment booking (Bookings)
- 03:17
- Viewed 62 times
-
Share a document securely with Outlook
- 02:21
- Viewed 55 times
-
Block a sender
- 01:54
- Viewed 70 times
-
Identify a fraudulent email
- 02:06
- Viewed 48 times
-
Prevent transfer for a meeting
- 01:19
- Viewed 49 times
-
Prevent the forwarding of an email
- 01:01
- Viewed 44 times
-
Protect an email by encrypting
- 01:10
- Viewed 45 times
-
Provide an overview of best security practices in Outlook
- 01:08
- Viewed 39 times
-
Recover deleted items
- 01:09
- Viewed 113 times
-
Recall or replace an e-mail message
- 01:45
- Viewed 58 times
-
Respond to invitations as a delegate
- 02:55
- Viewed 42 times
-
Use a Shared Mailbox
- 01:18
- Viewed 64 times
-
Create and Manage Appointments in Delegated Calendars
- 02:04
- Viewed 50 times
-
Send Emails on Behalf of Someone Else
- 01:13
- Viewed 62 times
-
Mailbox Delegation Setup
- 01:59
- Viewed 45 times
-
Calendar Delegation Setup
- 01:21
- Viewed 64 times
-
Grant delegate access in Microsoft 365 administration
- 01:23
- Viewed 109 times
-
Use the Meeting Dashboard
- 02:48
- Viewed 83 times
-
Respond to a Meeting Poll
- 01:30
- Viewed 65 times
-
Create a Meeting Poll
- 02:48
- Viewed 55 times
-
Display Three Time Zones
- 01:52
- Viewed 46 times
-
View Other Calendars
- 00:50
- Viewed 45 times
-
Open a Shared Calendar
- 01:29
- Viewed 60 times
-
Share Your Calendar
- 01:54
- Viewed 64 times
-
Use the Scheduling Assistant
- 01:42
- Viewed 48 times
-
Use the Immersive Reader Feature
- 01:33
- Viewed 46 times
-
Dictate Your Email to Outlook
- 01:35
- Viewed 50 times
-
Translate Emails in Outlook
- 01:32
- Viewed 46 times
-
Make Your Outlook Signature Accessible
- 01:12
- Viewed 48 times
-
Add Accessible Tables and Lists
- 02:32
- Viewed 65 times
-
Improve the Accessibility of Images in Emails
- 01:18
- Viewed 45 times
-
Improve Email Accessibility
- 02:02
- Viewed 48 times
-
Send Automatic Out-of-Office Replies
- 02:22
- Viewed 51 times
-
Prepare for Time Out of Office (Viva Insights)
- 02:08
- Viewed 54 times
-
Respect Your Colleagues' Off Hours (Viva Insights)
- 01:27
- Viewed 41 times
-
Delay Email Delivery
- 01:10
- Viewed 56 times
-
Use Conversation View
- 01:47
- Viewed 48 times
-
Clean Up Your Inbox
- 01:18
- Viewed 68 times
-
Organize Your Messages with Rules
- 02:01
- Viewed 229 times
-
Use Categories
- 02:51
- Viewed 47 times
-
Easily Sort Your Mails
- 01:38
- Viewed 50 times
-
Automate Routine Actions
- 02:19
- Viewed 51 times
-
Create an Email Template
- 01:40
- Viewed 61 times
-
Create a task from a message
- 02:00
- Viewed 99 times
-
Share a task list
- 03:10
- Viewed 103 times
-
Create a task or reminder
- 01:50
- Viewed 102 times
-
Task Module Overview
- 01:56
- Viewed 115 times
-
Manage Teams online meeting options
- 01:56
- Viewed 96 times
-
Edit or delete an appointment, meeting or event
- 01:50
- Viewed 132 times
-
Create a reminder for yourself
- 01:59
- Viewed 105 times
-
Respond to a meeting
- 01:00
- Viewed 109 times
-
Create an appointment or meeting
- 01:44
- Viewed 111 times
-
Create different types of events
- 01:46
- Viewed 102 times
-
Edit and customize views
- 01:55
- Viewed 126 times
-
Presentation and introduction to the calendar
- 01:35
- Viewed 117 times
-
Search options
- 01:23
- Viewed 95 times
-
Sort and filter emails
- 02:51
- Viewed 105 times
-
Request a Read Receipt or Delivery Confirmation
- 02:01
- Viewed 154 times
-
The Bcc Field in Detail
- 01:53
- Viewed 102 times
-
Save and Print a Message
- 01:48
- Viewed 112 times
-
Insert Elements in Emails (Tables, Charts, Images)
- 02:49
- Viewed 133 times
-
Attach files efficiently in Outlook
- 02:20
- Viewed 111 times
-
Process an incoming message
- 01:53
- Viewed 95 times
-
Send an Email and Create a Draft in Outlook
- 03:10
- Viewed 110 times
-
Organize into Folders
- 01:57
- Viewed 115 times
-
Set Your Work Hours in Outlook
- 02:02
- Viewed 104 times
-
Create and add a signature to messages
- 01:26
- Viewed 112 times
-
Manage new message notifications
- 01:40
- Viewed 96 times
-
Change the default font of your emails
- 01:05
- Viewed 106 times
-
Manage Views
- 02:36
- Viewed 89 times
-
Add and manage multiple accounts on Outlook
- 01:24
- Viewed 142 times
-
Explore the Interface
- 03:22
- Viewed 96 times
-
Introduce the new version of Outlook
- 02:01
- Viewed 100 times
-
Manage Storage Space
- 02:08
- Viewed 219 times
-
Synchronize Your Teams and SharePoint Files on Your Computer
- 01:29
- Viewed 209 times
-
Use Documents in a Synchronized Library Folder
- 01:32
- Viewed 224 times
-
Make a File Request
- 01:24
- Viewed 229 times
-
Restore Your OneDrive Space
- 01:42
- Viewed 219 times
-
Find All Shares from the Same Person
- 01:08
- Viewed 229 times
-
Modify Sharing Rules
- 00:53
- Viewed 229 times
-
Check Granted Shares
- 00:48
- Viewed 210 times
-
Protect My Document with a Password and Expiration Date
- 01:02
- Viewed 229 times
-
Avoid Abusive Document Sharing
- 00:57
- Viewed 199 times
-
Best Security Practices on OneDrive
- 01:27
- Viewed 226 times
-
Use Recycle Bins to Restore Documents
- 01:49
- Viewed 225 times
-
Search for Documents
- 01:31
- Viewed 199 times
-
Use Document History or Restore a Document to a Previous Version
- 02:11
- Viewed 243 times
-
Discover the Meaning of OneDrive Icons
- 02:16
- Viewed 220 times
-
Sync OneDrive with a Computer
- 02:38
- Viewed 217 times
-
Edit, Delete a Share
- 02:16
- Viewed 215 times
-
Share and Collaborate OneDrive
- 02:45
- Viewed 220 times
-
Power and Manage OneDrive
- 01:36
- Viewed 213 times
-
What is OneDrive ?
- 01:14
- Viewed 320 times
Objectifs :
This document aims to provide a comprehensive overview of Microsoft Power Automate, highlighting its capabilities in automating repetitive tasks, integrating legacy systems, and enhancing productivity across various applications.
Chapitres :
-
Introduction to Microsoft Power Automate
Microsoft Power Automate is a powerful tool designed to automate repetitive manual tasks and connect various applications seamlessly. This integration enhances productivity by allowing users to create automated workflows, known as flows, that can handle tasks across multiple platforms. -
Key Features of Power Automate
Power Automate offers several key features that make it an essential tool for businesses: - **Automation of Repetitive Tasks**: Users can automate tasks such as responding to tweets about their company, sending replies, and managing contact information. - **Integration with Multiple Services**: It connects with Microsoft Teams, Excel, Salesforce, Dynamics 365, and over 100 other services, allowing for a streamlined workflow. - **Robotic Process Automation (RPA)**: Power Automate enables the automation of legacy processes that do not have APIs through RPA, creating UI flows that mimic user actions. -
Real-World Application: Automating Legacy Processes
Consider a clinic that operates on a legacy system. After each patient meeting, staff must manually extract data from their desktop to the patient tracking system. This process is prone to errors and is time-consuming. With Power Automate, the clinic can create a UI flow that records every action taken during the data entry process. This flow can then be reviewed and edited as needed, allowing for seamless integration of legacy software with modern applications without significant upfront costs. -
Scaling Automation Across Organizations
Power Automate allows organizations to scale their automation efforts securely and confidently. From simple tasks to complex enterprise-wide processes, businesses can leverage this tool to enhance efficiency and productivity across their operations. -
Getting Started with Power Automate
For those interested in cloud-powered automation in a fast-paced modern world, Microsoft Power Automate offers a user-friendly platform to begin automating tasks. To learn more and unlock the potential of automation, visit [powerautomate.com](https://powerautomate.com).
FAQ :
What is Microsoft Power Automate?
Microsoft Power Automate is a cloud-based service that enables users to automate workflows between various applications and services, enhancing productivity by reducing manual tasks.
How does Power Automate work?
Power Automate works by creating automated workflows, known as flows, that connect different applications and services. Users can set triggers and actions to automate tasks without manual intervention.
What is Robotic Process Automation (RPA)?
Robotic Process Automation (RPA) is a technology that automates repetitive tasks by using software robots to mimic human actions, particularly in legacy systems that lack modern APIs.
Can I automate tasks in legacy systems with Power Automate?
Yes, Power Automate allows you to automate tasks in legacy systems using UI flows, which record user actions and integrate them into automated workflows.
What are some use cases for Power Automate?
Power Automate can be used in various scenarios, such as automating data entry from emails to spreadsheets, sending notifications based on social media interactions, and integrating customer data across platforms like Salesforce and Dynamics 365.
Is Power Automate secure for organizational use?
Yes, Power Automate is designed to securely scale across organizations, ensuring that data and workflows are managed with confidence and compliance.
Quelques cas d'usages :
Automating Patient Data Entry in Clinics
Clinics can use Power Automate to create UI flows that automatically record patient visit details from legacy systems into modern patient tracking systems, reducing errors and saving time.
Social Media Engagement Automation
Businesses can set up flows in Power Automate to automatically respond to tweets about their company, log interactions in a spreadsheet, and notify team members for follow-up, enhancing customer engagement.
Streamlining Sales Processes
Sales teams can automate the process of adding new leads from emails or forms directly into Salesforce or Dynamics 365, ensuring that no potential customer is overlooked and improving response times.
Integrating Data Across Applications
Organizations can use Power Automate to connect various applications, such as Microsoft Teams and Excel, to streamline data sharing and improve collaboration across departments.
Automating Reporting Tasks
Power Automate can be used to automate the generation and distribution of reports by pulling data from multiple sources and sending them to stakeholders, saving time and ensuring accuracy.
Glossaire :
Microsoft Power Automate
A cloud-based service that allows users to automate workflows between applications and services to synchronize files, get notifications, collect data, and more.
Flow
A flow is an automated workflow that connects different applications and services to perform tasks automatically based on triggers and actions.
Robotic Process Automation (RPA)
A technology that uses software robots or 'bots' to automate highly repetitive and routine tasks usually performed by humans, especially in legacy systems.
UI Flow
A type of flow in Power Automate that allows users to automate tasks in applications that do not have APIs by recording user interface actions.
Legacy Systems
Older software or hardware systems that are still in use, often lacking modern features or integration capabilities.
Salesforce
A cloud-based customer relationship management (CRM) platform that helps businesses manage customer data and interactions.
Dynamics 365
A suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications developed by Microsoft.