Bookings - Introduction to Bookings Tutorial

In this video, you will learn about Microsoft Bookings and how it can simplify your booking system.
The video covers various topics, including creating a booking calendar, managing and sharing the calendar, integrating Bookings with Microsoft Teams, and using custom fields.
This will help you save time, optimize your staff's calendar, and provide your customers with a user-friendly booking experience.

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Available in Microsoft365

Objectifs :

This video aims to demonstrate how Microsoft Bookings can streamline appointment scheduling for small business owners, allowing them to focus more on their core activities while improving customer experience.

Chapitres :

Introduction to Sarah's Business
Meet Sarah, a dedicated entrepreneur who owns a pet grooming business. In addition to her role as the owner, she also serves as the chief financial officer, inventory supervisor, and janitor. Sarah's passion for her business stems from her love for dogs, but managing all these responsibilities can be overwhelming.
Challenges in Appointment Scheduling
Sarah often finds herself spending excessive time scheduling appointments, which can lead to losing focus on her clients. To ensure her customers show up, she frequently engages in phone tag, a time-consuming and stressful process.
Introducing Microsoft Bookings
With Microsoft Bookings, Sarah can significantly reduce the time spent on scheduling. This tool allows her customers to book appointments at their convenience, directly through her website. They can view available services, select a date, and even choose a staff member.
Benefits of Using Microsoft Bookings
The information from bookings is synchronized across all of Sarah's devices, ensuring she stays updated. Customers receive confirmation and reminder emails, which they can easily add to their calendars. This eliminates the need for phone tag and reduces stress, allowing Sarah to concentrate on her passion for grooming dogs.
Conclusion
By utilizing Microsoft Bookings, Sarah can grow her business while ensuring that every dog receives the attention they deserve. This solution not only enhances her operational efficiency but also improves customer satisfaction. Way to go, Sarah!

FAQ :

What is Microsoft Bookings?

Microsoft Bookings is an online scheduling tool that allows businesses to manage appointments efficiently. It enables customers to book services at their convenience, reducing the time business owners spend on scheduling.

How does Microsoft Bookings help reduce phone tag?

Microsoft Bookings eliminates the need for back-and-forth phone calls by allowing customers to see available times and book appointments directly through the business's website.

Can customers receive reminders for their appointments?

Yes, customers receive confirmation and reminder emails for their appointments, which they can easily add to their calendars, helping to ensure they do not forget their scheduled time.

What are the benefits of using an online booking system?

Using an online booking system like Microsoft Bookings can save time, reduce scheduling errors, improve client satisfaction, and allow business owners to focus more on their core services.

Is Microsoft Bookings suitable for all types of businesses?

Yes, Microsoft Bookings is versatile and can be used by various types of businesses that require appointment scheduling, including salons, clinics, and service providers.

Quelques cas d'usages :

Pet Grooming Business

Sarah, a pet groomer, uses Microsoft Bookings to streamline her appointment scheduling. This allows her to focus on grooming dogs rather than spending excessive time on the phone coordinating appointments.

Health and Wellness Services

A massage therapist can implement Microsoft Bookings to allow clients to book sessions online, reducing no-shows with automated confirmation and reminder emails.

Consulting Services

A business consultant can use Microsoft Bookings to manage client meetings, enabling clients to select available time slots that fit their schedules, thus improving overall efficiency.

Educational Tutoring

A tutor can utilize Microsoft Bookings to allow students to book sessions at their convenience, ensuring better time management and reducing scheduling conflicts.

Event Planning

An event planner can use Microsoft Bookings to schedule consultations with clients, allowing them to choose times that work best for them, enhancing client satisfaction and organization.

Glossaire :

Microsoft Bookings

A scheduling tool that allows businesses to manage appointments online, enabling customers to book services at their convenience.

Appointment Scheduling

The process of arranging a specific time for a service or meeting, often involving coordination between service providers and clients.

Confirmation Email

An email sent to customers to confirm their appointment, often including details such as date, time, and service booked.

Reminder Email

An email sent to remind customers of their upcoming appointment, helping to reduce no-shows.

Client Focus

The practice of prioritizing the needs and satisfaction of clients in business operations.

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She's also the chief financial officer

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inventory supervisor and janitor.

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Sarah loves her business

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because she loves dogs,

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but Sarah has her hands full.

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She spent so much time

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scheduling appointments.

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She sometimes loses focus on her

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clients and to make sure those client

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show up Sarah place Phone tag a lot,

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but with Microsoft bookings.

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Sarah can spend less time scheduling

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because Sarah's customers can now

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book appointments whenever it's

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convenient like right about now.

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Her customers simply go to her website,

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see what's available book,

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the service the day even the staff member.

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The information shows up

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across all of serres devices.

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And the customer gets a confirmation

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an reminder email that they can

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easily add to their calendar.

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No Phone tag.

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No stress everything is scheduled and

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Sarah can focus on what she loves best

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making sure every dog has his day.

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That's how you grow a business

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way to go Sarah.

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Treffen Sie Sarah sie besitzt ein Tierpflege-Geschäft.

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Sie ist auch die Finanzchefin

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Inventaraufseher und Hausmeister.

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Sarah liebt ihr Geschäft

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weil sie Hunde liebt,

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aber Sarah hat alle Hände voll zu tun.

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Sie verbrachte so viel Zeit

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Terminplanung.

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Manchmal verliert sie den Fokus auf sie

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Kunden und um sicherzustellen, dass diese Kunden

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zeigen Sarah Ort Telefon-Tag viel,

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aber mit Microsoft-Buchungen.

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Sarah kann weniger Zeit mit der Planung verbringen

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weil Sarahs Kunden jetzt

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Buchen Sie Termine, wann immer es

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bequem wie jetzt.

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Ihre Kunden gehen einfach auf ihre Website,

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sehen, was verfügbar ist Buch,

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den Service den Tag auch der Mitarbeiter.

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Die Informationen werden angezeigt

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über alle Serres-Geräte.

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Und der Kunde erhält eine Bestätigung

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eine Erinnerungs-E-Mail, dass sie

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einfach zu ihrem Kalender hinzufügen.

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Kein Telefon-Tag.

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Kein Stress alles ist geplant und

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Sarah kann sich auf das konzentrieren, was sie am besten liebt

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dafür zu sorgen, dass jeder Hund seinen Tag hat.

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So wachsen Sie ein Unternehmen

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Weg, um Sarah zu gehen.

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Знакомьтесь Сара она владеет бизнесом по уходу за домашними животными.

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Она также главный финансовый директор

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инспектор инвентаризации и уборщик.

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Сара любит свой бизнес

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потому что она любит собак,

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но Сара имеет свои руки полны.

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Она провела так много времени

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планирования встреч.

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Иногда она теряет фокус на своей

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клиентов и убедиться, что эти клиенты

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показать Сара место Телефон теги много,

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но с заказами Майкрософт.

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Сара может тратить меньше времени на планирование

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потому что клиенты Сары теперь могут

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книга назначения всякий раз, когда это

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удобно, как прямо сейчас.

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Ее клиенты просто перейти на ее веб-сайт,

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посмотреть, что доступно книги,

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обслуживание день даже сотрудник.

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Информация появляется

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на всех серресных устройствах.

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И клиент получает подтверждение

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напоминание электронной почты, что они могут

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легко добавить в свой календарь.

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Нет тега телефона.

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Нет стресса все запланировано и

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Сара может сосредоточиться на том, что она любит лучше всего

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убедившись, что каждая собака имеет свой день.

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Вот как вы растете бизнес

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путь Сара.

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Sarah ile tanışın, evcil hayvan bakım işi var.

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Aynı zamanda mali işler müdürü.

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envanter sorumlusu ve hademe.

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Sarah işini seviyor.

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Çünkü köpekleri seviyor.

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Ama Sarah'nın elleri dolu.

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Çok fazla zaman harcadı.

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randevuları zamanlıyor.

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Bazen ona odaklanmayı kaybediyor.

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istemciler ve bu istemci emin olmak için

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Sarah place Telefon etiketini çok göster,

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ancak Microsoft rezervasyonları ile.

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Sarah planlama için daha az zaman harcayabilir

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çünkü Sarah'nın müşterileri artık

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her zaman randevu alın

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şu anda olduğu gibi uygun.

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Müşterileri sadece web sitesine gidiyor.

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Bakalım ne var,

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hizmet gün hatta personel üyesi.

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Bilgiler gösterilir

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tüm serres cihazlarında.

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Ve müşteri bir onay alır

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olabilecekleri bir anımsatıcı e-postası

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kolayca takvimlerine ekleyin.

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Telefon etiketi yok.

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Stres yok her şey planlandı ve

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Sarah en çok sevdiği şeye odaklanabilir.

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Her köpeğin gününün olduğundan emin olmak için.

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Bir işi böyle büyütür.

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Sarah'ya gitmek için iyi bir yol.

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وهي أيضا المدير المالي

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مشرف المخزون والبواب.

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سارة تحب عملها

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لأنها تحب ال

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لكن سارة يداها ممتلئتان

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لقد أمضت الكثير من الوقت

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جدولة المواعيد.

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أحيانا تفقد التركيز عليها

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العملاء والتأكد من أن العميل

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تظهر سارة مكان علامة الهاتف كثيرا،

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ولكن مع حجوزات مايكروسوفت.

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سارة يمكن أن تنفق وقتا أقل جدولة

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لأن عملاء سارة يمكنهم الآن

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حجز المواعيد كلما كان

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مريحة مثل الحق في الوقت الراهن.

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زبائنها ببساطة الذهاب إلى موقعها على الانترنت،

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انظر ما هو الكتاب المتوفر،

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الخدمة اليوم حتى الموظف.

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تظهر المعلومات

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عبر جميع أجهزة serres.

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ويحصل العميل على تأكيد

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رسالة تذكير بالبريد الإلكتروني يمكنهم من

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بسهولة إضافة إلى التقويم الخاص بهم.

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لا يوجد رقم هاتف.

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لا يوجد إجهاد كل شيء مجدول و

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سارة يمكن أن تركز على ما تحب أفضل

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التأكد من أن كل لديه يومه.

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هكذا تنمو الأعمال

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الطريق للذهاب سارة.

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È anche il direttore finanziario

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supervisore dell'inventario e custode.

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Sarah ama i suoi affari

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perché ama i cani,

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ma Sarah ha le mani piene.

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Ha trascorso così tanto tempo

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pianificazione degli appuntamenti.

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A volte perde la concentrazione su di lei

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clienti e per assicurarsi che tali client

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mostra Sarah posto Tag del telefono molto,

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ma con prenotazioni Microsoft.

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Sarah può dedicare meno tempo alla pianificazione

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perché i clienti di Sarah possono ora

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prenota appuntamenti ogni volta che è

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conveniente come in questo momento.

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I suoi clienti vanno semplicemente sul suo sito web,

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vedere cosa è disponibile libro,

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il servizio il giorno anche il membro dello staff.

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Le informazioni vengono visualizzate

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su tutti i dispositivi serres.

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E il cliente riceve una conferma

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un'e-mail di promemoria che possono

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aggiungi facilmente al loro calendario.

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Nessun tag del telefono.

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Niente stress tutto è programmato e

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Sarah può concentrarsi su ciò che ama di più

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assicurandosi che ogni cane abbia la sua giornata.

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È così che fai crescere un'azienda

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modo di andare Sarah.

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彼女はまた、最高財務責任者です

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在庫監督者と管理人。

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サラは彼女のビジネスを愛しています

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彼女は犬が大好きなので、

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しかし、サラは彼女の手がいっぱいです。

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彼女はそんなに多くの時間を費やした

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予定のスケジュール設定。

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彼女は時々彼女に焦点を当て失う

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クライアントを確認し、それらのクライアントを確認する

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サラの場所電話タグをたくさん表示し、

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しかし、マイクロソフトの予約で。

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サラはスケジューリングに費やす時間を減らす

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サラの顧客は今できるから

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予定をいつでも予約する

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今のように便利です。

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彼女の顧客は単に彼女のウェブサイトに行く、

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利用可能な本を見る、

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スタッフでもその日のサービスを行います。

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情報が表示されます

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すべてのserresデバイスをまたいで。

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そして、顧客は確認を受け取ります

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彼らができるリマインダーメール

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簡単に自分のカレンダーに追加します。

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電話タグがありません。

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ストレスなしすべてがスケジュールされ、

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サラは彼女が一番好きなものに集中できる

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すべての犬が彼の一日を持っていることを確認します。

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そうやってビジネスを成長させるのです

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サラに行く方法。

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그녀는 또한 최고 재무 책임자입니다.

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재고 감독자 및 관리인.

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사라는 그녀의 사업을 사랑

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그녀는 개를 사랑하기 때문에,

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그러나 사라는 그녀의 손이 가득했다.

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그녀는 너무 많은 시간을 보냈다

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예약 약속.

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그녀는 때때로 그녀에 초점을 잃는다

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클라이언트및 해당 클라이언트를 확인하려면

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사라 장소 전화 태그를 많이 표시,

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하지만 마이크로소프트 예약.

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사라는 스케줄링에 더 적은 시간을 할애할 수 있습니다.

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사라의 고객이 지금 할 수 있기 때문에

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예약 예약 은 매번

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지금처럼 편리합니다.

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그녀의 고객은 단순히 그녀의 웹 사이트로 이동,

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사용 가능한 책,

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그날의 서비스는 직원도 마찬가지입니다.

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정보가 표시됩니다.

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모든 세레 장치 전반에 걸쳐.

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그리고 고객은 확인을 받습니다.

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그들이 할 수있는 미리 알림 이메일

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캘린더에 쉽게 추가할 수 있습니다.

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전화 태그가 없습니다.

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모든 것이 예정되어 있으며 스트레스가 없습니다.

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사라는 그녀가 가장 사랑하는 것에 집중할 수 있습니다.

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모든 개가 자신의 하루를 가지고 있는지 확인합니다.

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이것이 비즈니스를 성장시키는 방법입니다.

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사라를 갈 방법.

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她也是首席財務官

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庫存主管和看門人。

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莎拉熱愛她的事業

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因為她愛狗，

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但莎拉的手已經滿了。

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她花了很多時間

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安排約會。

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她有時會失去對自己的注意力

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用戶端並確保這些用戶端

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顯示莎拉地方電話標籤很多，

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但有微軟的預訂。

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莎拉可以花更少的時間安排

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因為莎拉的客戶現在可以

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隨時隨地預約

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像現在這樣方便。

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她的客戶只需訪問她的網站，

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看看有什麼可用的書，

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服務當天甚至工作人員。

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信息顯示

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跨所有伺服器設備。

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客戶得到確認

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一封提醒電子郵件，他們可以

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輕鬆添加到他們的日曆。

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無電話標籤。

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沒有壓力，一切都安排好了，並且

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莎拉可以專注於她最喜歡的事情

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確保每隻狗都有他的一天。

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這就是您發展業務的方式

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去莎拉的方式。

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她也是首席财务官

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库存主管和看门人。

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莎拉热爱她的事业

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因为她爱狗，

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但莎拉的手已经满了。

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她花了很多时间

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安排约会。

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她有时会失去对自己的注意力

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客户端并确保这些客户端

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显示莎拉地方电话标签很多，

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但有微软的预订。

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莎拉可以花更少的时间安排

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因为莎拉的客户现在可以

00:00:35

随时随地预约

00:00:37

像现在这样方便。

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她的客户只需访问她的网站，

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看看有什么可用的书，

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服务当天甚至工作人员。

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信息显示

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跨所有服务器设备。

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客户得到确认

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一封提醒电子邮件，他们可以

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轻松添加到他们的日历。

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无电话标签。

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没有压力，一切都安排好了，并且

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莎拉可以专注于她最喜欢的事情

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确保每只狗都有他的一天。

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这就是您发展业务的方式

00:01:12

去莎拉的方式。

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También es la directora financiera

00:00:09

supervisor de inventario y conserje.

00:00:11

Sarah ama su negocio

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porque ama a los perros,

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pero Sarah tiene las manos llenas.

00:00:17

Pasó mucho tiempo

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programar citas.

00:00:20

A veces pierde el enfoque en ella

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clientes y para asegurarse de que esos clientes

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mostrar Sarah lugar Etiqueta de teléfono mucho,

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pero con reservas de Microsoft.

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Sarah puede dedicar menos tiempo a programar

00:00:32

porque los clientes de Sarah ahora pueden

00:00:35

reservar citas siempre que sea

00:00:37

conveniente como ahora.

00:00:39

Sus clientes simplemente van a su sitio web,

00:00:42

ver lo que hay disponible libro,

00:00:44

el servicio el día incluso el miembro del personal.

00:00:49

Aparece la información

00:00:51

en todos los dispositivos serres.

00:00:54

Y el cliente recibe una confirmación

00:00:57

un correo electrónico de recordatorio de que pueden

00:00:59

añadir fácilmente a su calendario.

00:01:01

Sin etiqueta de teléfono.

00:01:02

Sin estrés todo está programado y

00:01:05

Sarah puede concentrarse en lo que más le gusta

00:01:08

asegurándose de que cada perro tenga su día.

00:01:10

Así es como haces crecer un negocio

00:01:12

camino a seguir Sarah.

00:00:05

Ea este, de asemenea, director financiar

00:00:09

supraveghetor de inventar și portar.

00:00:11

Sarah iubește afacerea ei

00:00:13

pentru că iubește câinii,

00:00:14

dar Sarah are mâinile pline.

00:00:17

Ea a petrecut atât de mult timp

00:00:19

programarea programărilor.

00:00:20

Uneori își pierde concentrarea asupra ei

00:00:22

clienti si pentru a va asigura acel client

00:00:25

arată-up Sarah locul tag-ul telefonului foarte mult,

00:00:28

dar cu rezervări Microsoft.

00:00:30

Sarah poate petrece mai puțin timp programând

00:00:32

pentru că clienții lui Sarah pot acum

00:00:35

programări de carte ori de câte ori este

00:00:37

convenabil ca acum.

00:00:39

Clienții ei pur și simplu du-te la site-ul ei,

00:00:42

a se vedea ceea ce este disponibil carte,

00:00:44

serviciul de zi chiar și membru al personalului.

00:00:49

Informațiile apar

00:00:51

pe toate dispozitivele serres.

00:00:54

Iar clientul primește o confirmare

00:00:57

un e-mail de memento pe care îl pot

00:00:59

adăugați cu ușurință la calendarul lor.

00:01:01

Nici o etichetă de telefon.

00:01:02

Nici un stres totul este programat și

00:01:05

Sarah se poate concentra pe ceea ce ea iubește cel mai bine

00:01:08

asigurându-vă că fiecare câine are ziua lui.

00:01:10

Așa dezvolți o afacere

00:01:12

mod de a merge Sarah.

00:00:05

Ela também é a diretora financeira.

00:00:09

supervisor de inventário e zelador.

00:00:11

Sarah ama seus negócios.

00:00:13

porque ela ama cachorros,

00:00:14

mas Sarah está com as mãos ocupadas.

00:00:17

Ela passou tanto tempo.

00:00:19

agendando consultas.

00:00:20

Ela às vezes perde o foco nela.

00:00:22

clientes e para ter certeza de que esses clientes

00:00:25

aparecer Sarah colocar tag telefone muito,

00:00:28

mas com reservas da Microsoft.

00:00:30

Sarah pode gastar menos tempo agendando

00:00:32

porque os clientes de Sarah podem agora

00:00:35

compromissos de livros sempre que é

00:00:37

conveniente como agora.

00:00:39

Seus clientes simplesmente vão para o site dela,

00:00:42

ver o que está disponível no livro,

00:00:44

o serviço do dia até mesmo o membro da equipe.

00:00:49

As informações aparecem

00:00:51

em todos os dispositivos serres.

00:00:54

E o cliente recebe uma confirmação

00:00:57

um e-mail lembrete que eles podem

00:00:59

facilmente adicionar ao seu calendário.

00:01:01

Sem etiqueta telefônica.

00:01:02

Sem estresse tudo está programado e

00:01:05

Sarah pode se concentrar no que ela mais ama.

00:01:08

certificando-se de que cada cão tem o seu dia.

00:01:10

É assim que você cresce um negócio

00:01:12

maneira de ir Sarah.

00:00:05

เธอยังเป็นประธานเจ้าหน้าที่ฝ่ายการเงิน

00:00:09

หัวหน้างานสินค้าคงคลังและภารโรง

00:00:11

ซาร่าห์รักธุรกิจของเธอ

00:00:13

เพราะเธอรักหมา

00:00:14

แต่ซาร่าห์มีมือของเธอเต็ม

00:00:17

เธอใช้เวลามาก

00:00:19

การจัดกําหนดการการนัดหมาย

00:00:20

บางครั้งเธอก็สูญเสียโฟกัสกับเธอ

00:00:22

ลูกค้าและเพื่อให้แน่ใจว่าลูกค้าเหล่านั้น

00:00:25

แสดงป้ายโทรศัพท์ของซาร่าห์บ่อยๆ

00:00:28

แต่ด้วยการจองของไมโครซอฟท์

00:00:30

ซาร่าห์สามารถใช้เวลาน้อยลงในการกําหนดเวลา

00:00:32

เพราะลูกค้าของซาร่าห์สามารถตอนนี้

00:00:35

นัดหมายหนังสือเมื่อใดก็ตามที่เป็น

00:00:37

สะดวกเหมือนตอนนี้

00:00:39

ลูกค้าของเธอเพียงแค่ไปที่เว็บไซต์ของเธอ

00:00:42

ดูว่ามีหนังสืออะไรบ้าง

00:00:44

บริการในวันนั้นแม้แต่พนักงาน

00:00:49

ข้อมูลจะปรากฏขึ้น

00:00:51

ในอุปกรณ์ serres ทั้งหมด

00:00:54

และลูกค้าได้รับการยืนยัน

00:00:57

อีเมลเตือนความจําที่พวกเขาสามารถ

00:00:59

เพิ่มในปฏิทินของพวกเขาได้อย่างง่ายดาย

00:01:01

ไม่มีแท็กโทรศัพท์

00:01:02

ไม่มีความเครียดทุกอย่างจะถูกกําหนดเวลาและ

00:01:05

ซาร่าห์สามารถมุ่งเน้นไปที่สิ่งที่เธอรักที่สุด

00:01:08

ทําให้แน่ใจว่าสุนัขทุกตัวมีวันของเขา

00:01:10

นั่นคือวิธีที่คุณขยายธุรกิจ

00:01:12

วิธีที่จะไปซาร่าห์

00:00:05

Ona je takođe i glavni finansijski direktor

00:00:09

supervizor inventara i domar.

00:00:11

Sara voli svoj posao

00:00:13

jer voli pse,

00:00:14

Ali Sara ima pune ruke posla.

00:00:17

Potrošila je toliko vremena

00:00:19

zakazivanje zakazanih obaveza.

00:00:20

Ponekad izgubi fokus na nju

00:00:22

klijenata i da se uvere da je klijent

00:00:25

pojavi se Sarah place Phone tag mnogo,

00:00:28

ali sa Microsoft rezervacijama.

00:00:30

Sara može da provodi manje vremena za zakazivanje

00:00:32

jer Sarine mušterije sada mogu

00:00:35

zakazane obaveze kad god je

00:00:37

zgodno kao sada.

00:00:39

Njene mušterije jednostavno idu na njen sajt,

00:00:42

pogledajte šta je dostupna knjiga,

00:00:44

služba dana čak i član osoblja.

00:00:49

Informacije se prikazuju

00:00:51

na svim serres uređajima.

00:00:54

I mušterija dobija potvrdu

00:00:57

e-poruku podsetnika da mogu

00:00:59

lako dodajte u njihov kalendar.

00:01:01

Nema telefonske oznake.

00:01:02

Nema stresa sve je zakazano i

00:01:05

Sara može da se fokusira na ono što najviše voli

00:01:08

da se uveri da svaki pas ima svoj dan.

00:01:10

Tako se uzgaja biznis

00:01:12

Put za Saru.

00:00:05

Ela também é a diretora financeira

00:00:09

supervisor de estoque e zelador.

00:00:11

Sarah adora o seu negócio

00:00:13

porque ela ama cães,

00:00:14

mas Sarah está com as mãos cheias.

00:00:17

Ela passou muito tempo

00:00:19

agendamento de consultas.

00:00:20

Ela às vezes perde o foco nela

00:00:22

clientes e para garantir que esses clientes

00:00:25

aparecer Sarah lugar Phone tag muito,

00:00:28

mas com reservas da Microsoft.

00:00:30

Sarah pode passar menos tempo agendando

00:00:32

porque os clientes da Sarah já podem

00:00:35

Marque consultas sempre que for

00:00:37

conveniente como agora.

00:00:39

Seus clientes simplesmente acessam seu site,

00:00:42

veja o que está disponível livro,

00:00:44

o serviço no dia mesmo o membro da equipe.

00:00:49

A informação aparece

00:00:51

Em todos os dispositivos Serres.

00:00:54

E o cliente recebe uma confirmação

00:00:57

um e-mail de lembrete de que eles podem

00:00:59

Adicione facilmente ao seu calendário.

00:01:01

Sem etiqueta telefónica.

00:01:02

Sem stress, tudo está programado e

00:01:05

Sarah pode se concentrar no que ela mais ama

00:01:08

certificando-se de que cada cão tem o seu dia.

00:01:10

É assim que você faz crescer um negócio

00:01:12

caminho para ir Sarah.

Mandarine AI: CE QUI POURRAIT VOUS INTÉRESSER

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