Teams - Manage simultaneous calls Tutorial

Master the art of multitasking with our tutorial on how to manage simultaneous calls in Teams! Discover seamless techniques for placing calls on hold, switching conversations, and merging calls for effortless collaboration. This essential guide enhances your productivity and transforms your telephony experience. Tune in now!

  • 01:52
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résultat(s)
00:00:05
we will demonstrate how to handle multiple calls at once using Team's phone.
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Whether you need to place calls on hold,
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switch between two conversations,
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or merge calls.
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This feature is ideal for those who frequently
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manage multiple contacts at the same time.
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When you're already on a call and another call comes in,
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a notification will pop up on the screen.
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Click to accept the new call.
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Your first call will automatically be placed on hold,
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and the new call will open in a separate window.
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To switch back to the first call,
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click reassume.
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The 2nd call will then be put on hold.
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This enables you to easily toggle between conversations without losing either.
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If you wish to merge the calls,
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one of them must be with an external phone number.
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Follow these steps to merge the two calls.
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Click the three dots
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in the call window.
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Select Merge calls from the options.
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Confirm by selecting the call you want to merge from the list that appears.
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You will now be in a conference call with both participants,
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allowing for a group conversation.
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If you need to exit the conference while allowing the others to continue,
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click the arrow next to leave at the top right of the screen.
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A drop down menu will offer two options.
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Leave,
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exits the call without ending it,
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so the other participants can continue their conversation.
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End meeting ends the call for everyone.
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Choose the option that best suits your needs.
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And that's it,
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you now know how to.
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Manage multiple calls simultaneously in teams.
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Switch easily between calls and
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merge calls for a conference.
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This functionality will streamline your communications
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and help boost productivity on busy call days.

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résultat(s)
00:00:04
Neste tutorial,
00:00:05
demonstraremos como lidar com várias chamadas de uma só vez usando o telefone da Equipe.
00:00:10
Se precisa de colocar chamadas em espera,
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alternar entre duas conversas,
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ou mesclar chamadas.
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Esta funcionalidade é ideal para quem frequentemente
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gerir vários contactos ao mesmo tempo.
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Quando já está numa chamada e chega outra chamada,
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uma notificação será exibida no ecrã.
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Clique para aceitar a nova chamada.
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A sua primeira chamada será automaticamente colocada em espera,
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e a nova chamada será aberta numa janela separada.
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Para voltar para a primeira chamada,
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clique em represume.
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A 2ª chamada será então colocada em espera.
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Isto permite-lhe alternar facilmente entre as conversas sem perder nenhuma das duas.
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Se desejar mesclar as chamadas,
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um deles deve estar com um número de telefone externo.
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Siga estes passos para mesclar as duas chamadas.
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Clique nos três pontos
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na janela de chamada.
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Seleccione Intercalar chamadas nas opções.
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Confirme selecionando a chamada que deseja mesclar na lista que aparece.
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Estará agora numa teleconferência com ambos os participantes,
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permitindo uma conversa em grupo.
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Se precisar sair da conferência enquanto permite que os outros continuem,
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clique na seta ao lado da esquerda no canto superior direito do ecrã.
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Um menu suspenso oferecerá duas opções.
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Sair,
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encerra a chamada sem terminá-la,
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para que os outros participantes possam continuar a sua conversa.
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Fim de reunião encerra a chamada para todos.
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Escolha a opção que melhor se adapta às suas necessidades.
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E é isso,
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agora sabe como.
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Gerir várias chamadas simultaneamente em equipas.
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Alterne facilmente entre chamadas e
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mesclar chamadas para uma conferência.
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Esta funcionalidade irá agilizar as suas comunicações
00:01:48
e ajudar a aumentar a produtividade em dias de chamadas atarefadas.

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