Windows 11 - Quick assist Tutorial

In this video, you will learn about the Microsoft 365 tool called Quick Assist.
The video covers how to use Quick Assist to provide remote assistance and support to others.
This tool allows you to view and control another person's computer, making it easier to troubleshoot and solve problems.
By using Quick Assist, you can save time and improve productivity by quickly resolving issues without the need for in-person assistance.
This tutorial will help you become proficient in using Quick Assist and enhance your ability to provide remote support efficiently.

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Available in Microsoft365

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Allowing a remote intervention

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on a computer saves time,

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but it requires to install

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a third party software,

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keep them up-to-date, etc.

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Microsoft has integrated this feature

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and makes it much more secure since

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everything happens in Windows.

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No third party software will have

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access to your information and if you

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need to download or keep it updated,

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go to Microsoft Store.

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The process is the same on both computers.

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Look for quick assist in the

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Start menu and launch it.

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A window opens with two possibilities.

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Gather assistance. Give assistance.

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In the first case,

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you want another person to

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take control of your computer.

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Wait for him to provide you with the

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code you will enter in the little window.

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Has a host.

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The device in which there will be an

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interaction there will be alerted

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to the connection attempts and the

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control mode that you need to confirm.

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Without it,

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the connection will not be active.

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In the second case,

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you want to have control over

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another person's computer.

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Click give assistance.

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A page will load and you will have

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to give the code to the other user.

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You can copy the code and set it by

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your message and as the link below

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allows you to have a user script to share.

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Once the connection is authorized,

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you will have access to the computer.

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This feature will save you from

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going through third party apps and

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save your time while being secured.

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Permitir uma intervenção remota

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num computador poupa tempo,

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mas requer a instalação

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um software de terceiros,

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mantê-los atualizados, etc.

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A Microsoft integrou este recurso

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e torna-o muito mais seguro, uma vez que

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tudo acontece no Windows.

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Nenhum software de terceiros terá

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acesso às suas informações e se

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necessidade de baixar ou mantê-lo atualizado,

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vá para a Microsoft Store.

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O processo é o mesmo em ambos os computadores.

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Procure assistência rápida na seringa

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Menu Iniciar e iniciá-lo.

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Abre-se uma janela com duas possibilidades.

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Reúna assistência. Dê assistência.

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No primeiro caso,

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você quer que outra pessoa

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Assuma o controlo do seu computador.

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Espere que ele lhe forneça o

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código que você vai inserir na pequena janela.

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Tem um anfitrião.

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O dispositivo no qual haverá um

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interação lá será alertado

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às tentativas de ligação e ao

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Modo de controle que você precisa confirmar.

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Sem ele,

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A conexão não estará ativa.

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No segundo caso,

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você quer ter controle sobre

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computador de outra pessoa.

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Clique em dar assistência.

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Uma página será carregada e você terá

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para dar o código ao outro utilizador.

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Você pode copiar o código e defini-lo por

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sua mensagem e como o link abaixo

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permite que você tenha um script de usuário para compartilhar.

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Uma vez que a conexão é autorizada,

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você terá acesso ao computador.

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Esta funcionalidade irá poupá-lo de

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passando por aplicativos de terceiros e

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poupe o seu tempo enquanto está seguro.

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