Teams - Create a call group Tutorial

Unlock efficient communication in Microsoft Teams! This tutorial, titled 'Create a Call Group,' guides you step-by-step on setting up call groups, distributing incoming calls among team members, and customizing notification orders. Perfect for boosting telephony and discovery in your workflow. Don't miss out!

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we will demonstrate how to create a call group in Microsoft Teams.
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This feature enables you to distribute incoming calls among multiple members,
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ensuring more efficient call management.
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To start,
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click on the 3 dots in the upper right corner of the team's window.
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Then select settings from the drop down menu.
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Next,
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select the calls tab on the left side of the screen.
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Scroll down to the manage call group section,
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then click on add a call group
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to initiate group setup.
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Once in the call group section,
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click on add group members.
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Enter the names of the colleagues you want to include in the call group.
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After adding members,
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you can define the order in which team members will receive calls.
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Select whether all members should be notified simultaneously
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or in a specific order.
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This allows you to customize how calls are routed within the group.
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And that's it.
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You now know how to.
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Create and configure a call group,
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add team members to the group,
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and
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set up the call reception order to fit your needs.

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