Outlook - Recall or replace an e-mail message Tutorial

Discover how to recall or replace an email message using Outlook's advanced communication features. Learn to cancel or retrieve a sent email, correct errors, and avoid duplicate messages. Find out the conditions for successful recall and the steps to follow after sending a message.

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Available in Microsoft365

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the message recall function in outlook allows you to cancel

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or retrieve an already sent email under certain conditions.

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This feature is particularly useful for

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correcting errors or including forgotten attachments.

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The recall works only if both you and the recipient are using Microsoft

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Exchange and if the email has not yet been read by the recipient

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recall does not work.

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If the recipient is using another type of email server like gmail, Yahoo, et cetera,

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the recall must be performed quickly after sending the message.

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Ideally before the recipient has had a chance to read it,

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go to your sent items, folder,

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open the message you wish to recall by double clicking it to open it in a new window

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in the top right of the email, click on the three dots, more options,

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then click on advanced actions and choose recall

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this message from the drop down menu.

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If you want to recall it

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after configuring the recall outlook will send you a notification

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for each recipient about the success or failure of the recall

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to resend a message.

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You must first recall the message in

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question to avoid duplicates when resending the message

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to do this, open the sent item and open the message you want to resend.

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Click on the three dots or more options in the top right of the message,

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click on advanced actions and choose resend this message

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from the drop down menu to resend it.

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Once the modifications are made, click on send,

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you are now familiar with how to recall or resend a message and outlook.

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