Office 365 - How do I get help with accessibility? Tutorial

In this video, you will learn how to get help with accessibility.
The video covers the availability of free customer support for users of accessibility features.
You can contact the Microsoft Office and Windows expert through the Answer Desk for assistance whenever you need help with accessibility.
The support team is trained in the use of popular assistive technologies and can provide valuable assistance in multiple languages.
This will help you ensure the best possible experience for all users.

0:41
2308 views

Available in Microsoft365

Objectifs :

The objective of this video is to inform users about the free customer support available for accessibility features in Microsoft Office and Windows, highlighting the resources and assistance provided by the Answer Desk.

Chapitres :

Introduction to Accessibility Support
This section introduces the concept of accessibility support available for users of Microsoft Office and Windows. It emphasizes the importance of providing assistance to ensure that all users can effectively utilize these tools.
Free Customer Support
Users can access free customer support specifically designed for those utilizing accessibility features. This support is crucial for enhancing the user experience and ensuring that individuals with varying needs receive the help they require.
Contacting the Answer Desk
The Answer Desk serves as a direct line to Microsoft Office and Windows experts. Users can reach out for assistance whenever they encounter challenges related to accessibility. This service is available through a dedicated website and a telephone number.
Resources Available
For more information, users can visit the website at aka.ms/accessibilitysupport. This resource provides comprehensive details about the support services offered and how to access them.
Trained Support Team
Members of the support team are specifically trained in the use of popular assistive technologies. This training enables them to offer valuable assistance tailored to the needs of users, ensuring effective support in multiple languages.
Goal of Accessibility Support
The primary goal of this support initiative is to provide the best possible experience for all users, regardless of their accessibility needs. By offering expert assistance and resources, Microsoft aims to empower users to fully engage with their products.

FAQ :

What is the Answer Desk?

The Answer Desk is a support service from Microsoft that connects users with experts who can assist with Microsoft Office and Windows products, particularly regarding accessibility features.

How can I access customer support for accessibility features?

You can access customer support for accessibility features through the Answer Desk by visiting the website aka.ms/accessibilitysupport or by calling the provided telephone number.

What types of assistance can I receive from the support team?

The support team can provide assistance with the most popular assistive technologies and help you navigate accessibility features in Microsoft products.

In which languages is support available?

Support is available in several languages, ensuring that users from different backgrounds can receive help.

Quelques cas d'usages :

Using Accessibility Features in Microsoft Office

A user with visual impairments can utilize screen readers and other assistive technologies to navigate and edit documents in Microsoft Word, enhancing their productivity.

Remote Support for Accessibility Issues

A company can provide remote support to employees with disabilities by utilizing the Answer Desk, ensuring that all staff have equal access to necessary tools and resources.

Training on Assistive Technologies

Organizations can arrange training sessions with the support team to educate employees on how to effectively use assistive technologies, improving overall workplace accessibility.

Glossaire :

Accessibility Features

Tools and options designed to make technology usable for people with disabilities, ensuring equal access to information and services.

Answer Desk

A support service provided by Microsoft that allows users to contact experts for assistance with Microsoft Office and Windows products.

Assistive Technologies

Devices or software designed to help individuals with disabilities perform tasks that might otherwise be difficult or impossible.

aka.ms

A URL shortening service provided by Microsoft that redirects users to specific Microsoft resources or support pages.

00:00:06

Free customer support is

00:00:07

available for users of

00:00:09

accessibility features.

00:00:10

Answer Desk allows you to contact the

00:00:12

Microsoft Office and Windows expert

00:00:14

and provides assistance whenever

00:00:16

you need help with accessibility.

00:00:18

A website is available on

00:00:21

aka.ms/accessibilitysupport

00:00:23

and a telephone number is available. Members

00:00:26

of the support team are trained in

00:00:29

the use of the most popular assistive

00:00:32

technologies and can offer you valuable

00:00:35

assistance in several languages.

00:00:37

The goal is to provide the best

00:00:40

possible experience for all users.

00:00:06

L'assistenza clienti gratuita è

00:00:07

disponibile per gli utenti di

00:00:09

funzioni di accessibilità.

00:00:10

Answer Desk consente di contattare il

00:00:12

Esperto di Microsoft Office e Windows

00:00:14

e fornisce assistenza ogni volta che

00:00:16

hai bisogno di aiuto con l'accessibilità.

00:00:18

Un sito Web è disponibile su AKA DOT

00:00:21

Ms Slash back supporto per l'accessibilità

00:00:23

e un numero di telefono è disponibile. Membri

00:00:26

del team di supporto sono addestrati in

00:00:29

l'uso dell'assistivo più popolare

00:00:32

tecnologie e in grado di offrirti preziose

00:00:35

assistenza in diverse lingue.

00:00:37

L'obiettivo è quello di fornire il meglio

00:00:40

esperienza possibile per tutti gli utenti.

00:00:06

無料のカスタマーサポートは、

00:00:07

のユーザーが利用できます。

00:00:09

ユーザー補助機能。

00:00:10

回答デスクでは、お客様が

00:00:12

マイクロソフトオフィスとウィンドウズの専門家

00:00:14

いつでも支援を提供します

00:00:16

ユーザー補助機能に関するヘルプが必要です。

00:00:18

ウェブサイトはAKA DOTで利用可能です

00:00:21

Ms スラッシュバックアクセシビリティサポート

00:00:23

電話番号が利用可能です。メンバーズ

00:00:26

サポートチームのトレーニングを受けている

00:00:29

最も人気のある支援の使用

00:00:32

技術と価値を提供することができます

00:00:35

いくつかの言語での支援。

00:00:37

目標は、最高のものを提供することです

00:00:40

すべてのユーザーに可能なエクスペリエンス。

00:00:06

무료 고객 지원은

00:00:07

사용자가 사용할 수 있습니다.

00:00:09

내게 필요한 옵션 기능입니다.

00:00:10

답변 데스크를 사용하면

00:00:12

마이크로소프트 오피스 및 윈도우 전문가

00:00:14

언제 어디서나 지원을 제공합니다.

00:00:16

접근성에 대한 도움이 필요합니다.

00:00:18

웹사이트는 AKA DOT에서 확인할 수 있습니다.

00:00:21

Ms 슬래시 백 접근성 지원

00:00:23

전화 번호도 제공됩니다. 회원

00:00:26

지원 팀의 교육

00:00:29

가장 인기있는 보조 보조의 사용

00:00:32

귀중한 기술을 제공할 수 있습니다.

00:00:35

여러 언어로 지원합니다.

00:00:37

목표는 최고의 것을 제공하는 것입니다.

00:00:40

모든 사용자에 대 한 가능한 경험.

00:00:06

免費客戶支援是

00:00:07

可供以下使用者使用

00:00:09

輔助功能。

00:00:10

應答服務台允許您聯繫

00:00:12

Microsoft Office 和 Windows 專家

00:00:14

並隨時提供説明

00:00:16

您需要有關輔助功能的説明。

00:00:18

在 AKA DOT 上有一個網站

00:00:21

Ms Slash back 輔助功能支援

00:00:23

並提供電話號碼。成員

00:00:26

的支持團隊接受過以下培訓

00:00:29

使用最流行的輔助工具

00:00:32

技術，可以為您提供有價值的

00:00:35

多種語言的説明。

00:00:37

目標是提供最好的

00:00:40

所有使用者的可能體驗。

00:00:06

免费客户支持是

00:00:07

可供以下用户使用

00:00:09

辅助功能。

00:00:10

应答服务台允许您联系

00:00:12

Microsoft Office 和 Windows 专家

00:00:14

并随时提供帮助

00:00:16

您需要有关辅助功能的帮助。

00:00:18

在 AKA DOT 上有一个网站

00:00:21

Ms Slash back 辅助功能支持

00:00:23

并提供电话号码。成员

00:00:26

的支持团队接受过以下培训

00:00:29

使用最流行的辅助工具

00:00:32

技术，可以为您提供有价值的

00:00:35

多种语言的帮助。

00:00:37

目标是提供最好的

00:00:40

所有用户的可能体验。

00:00:06

Kostenloser Kundensupport ist

00:00:07

verfügbar für Nutzer von

00:00:09

Bedienungshilfen.

00:00:10

Mit dem Answer Desk können Sie sich an die

00:00:12

Microsoft Office- und Windows-Experte

00:00:14

und bietet Hilfe, wann immer

00:00:16

Sie benötigen Hilfe bei der Barrierefreiheit.

00:00:18

Eine Website ist auf AKA DOT verfügbar

00:00:21

Ms Slash back Unterstützung für Barrierefreiheit

00:00:23

und eine Telefonnummer ist verfügbar. Angehörige

00:00:26

des Support-Teams sind geschult in

00:00:29

die Verwendung des beliebtesten Hilfsmittels

00:00:32

Technologien und können Ihnen wertvolle

00:00:35

Unterstützung in mehreren Sprachen.

00:00:37

Das Ziel ist es, das Beste zu bieten

00:00:40

mögliche Erfahrung für alle Benutzer.

00:00:06

La atención al cliente gratuita es

00:00:07

disponible para usuarios de

00:00:09

características de accesibilidad.

00:00:10

Answer Desk le permite ponerse en contacto con el

00:00:12

Experto en Microsoft Office y Windows

00:00:14

y proporciona asistencia siempre que

00:00:16

necesita ayuda con la accesibilidad.

00:00:18

Un sitio web está disponible en AKA DOT

00:00:21

Compatibilidad con la accesibilidad de Ms Slash Back

00:00:23

y un número de teléfono está disponible. Miembros

00:00:26

del equipo de soporte está capacitado en

00:00:29

el uso de la asistencia más popular

00:00:32

tecnologías y puede ofrecerle valioso

00:00:35

asistencia en varios idiomas.

00:00:37

El objetivo es proporcionar lo mejor

00:00:40

posible experiencia para todos los usuarios.

00:00:06

دعم العملاء المجاني هو

00:00:07

متاح لمستخدمي

00:00:09

ميزات إمكانية الوصول.

00:00:10

يسمح لك مكتب الإجابات بالاتصال ب

00:00:12

مايكروسوفت أوفيس وويندوز خبير

00:00:14

ويقدم المساعدة كلما

00:00:16

تحتاج إلى مساعدة بشأن إمكانية الوصول.

00:00:18

يتوفر موقع على AKA DOT

00:00:21

دعم إمكانية الوصول بالرجوع إلى Ms Slash

00:00:23

ويتوفر رقم هاتف. اعضاء

00:00:26

من فريق الدعم المدربين على

00:00:29

استخدام المساعد الأكثر شعبية

00:00:32

التقنيات ويمكن أن نقدم لك قيمة

00:00:35

المساعدة بعدة لغات.

00:00:37

الهدف هو تقديم الأفضل

00:00:40

تجربة ممكنة لجميع المستخدمين.

00:00:06

Asistența gratuită pentru clienți este

00:00:07

disponibil pentru utilizatorii de

00:00:09

caracteristici de accesibilitate.

00:00:10

Answer Desk vă permite să contactați

00:00:12

Expert Microsoft Office și Windows

00:00:14

și oferă asistență ori de câte ori

00:00:16

aveți nevoie de ajutor pentru accesibilitate.

00:00:18

Un site web este disponibil pe AKA DOT

00:00:21

Dna Slash înapoi de sprijin de accesibilitate

00:00:23

și este disponibil un număr de telefon. Membri

00:00:26

din echipa de suport sunt instruiți în

00:00:29

utilizarea celei mai populare asistive

00:00:32

tehnologii și vă poate oferi valoroase

00:00:35

asistență în mai multe limbi.

00:00:37

Scopul este de a oferi cele mai bune

00:00:40

experiență posibilă pentru toți utilizatorii.

00:00:06

Suporte gratuito ao cliente é

00:00:07

disponível para usuários de

00:00:09

recursos de acessibilidade.

00:00:10

O Answer Desk permite que você entre em contato com o

00:00:12

Especialista em Microsoft Office e Windows

00:00:14

e presta assistência sempre que

00:00:16

você precisa de ajuda com acessibilidade.

00:00:18

Um site está disponível na AKA DOT

00:00:21

Ms Slash volta suporte de acessibilidade

00:00:23

e um número de telefone está disponível. Membros

00:00:26

da equipe de apoio são treinados em

00:00:29

o uso do assistido mais popular

00:00:32

tecnologias e pode oferecer-lhe valioso

00:00:35

assistência em vários idiomas.

00:00:37

O objetivo é fornecer o melhor

00:00:40

experiência possível para todos os usuários.

00:00:06

Бесплатная поддержка клиентов

00:00:07

доступно для пользователей

00:00:09

специальные возможности.

00:00:10

Answer Desk позволяет связаться с

00:00:12

Эксперт по Microsoft Office и Windows

00:00:14

и оказывает помощь всякий раз, когда

00:00:16

вам нужна помощь с доступностью.

00:00:18

Веб-сайт доступен на AKA DOT

00:00:21

Поддержка специальных возможностей Ms Slash back

00:00:23

и имеется номер телефона. Члены

00:00:26

группы поддержки проходят обучение в

00:00:29

использование самых популярных вспомогательных средств

00:00:32

технологии и может предложить вам ценные

00:00:35

помощь на нескольких языках.

00:00:37

Цель состоит в том, чтобы обеспечить лучшее

00:00:40

возможный опыт для всех пользователей.

00:00:06

การสนับสนุนลูกค้าฟรีคือ

00:00:07

พร้อมใช้งานสําหรับผู้ใช้ของ

00:00:09

คุณลักษณะการช่วยสําหรับการเข้าถึง

00:00:10

เคาน์เตอร์รับสายช่วยให้คุณสามารถติดต่อ

00:00:12

ผู้เชี่ยวชาญ Microsoft Office และ Windows

00:00:14

และให้ความช่วยเหลือทุกเมื่อ

00:00:16

คุณต้องการความช่วยเหลือเกี่ยวกับการช่วยสําหรับการเข้าถึง

00:00:18

เว็บไซต์มีให้บริการบน AKA DOT

00:00:21

การสนับสนุนการช่วยสําหรับการเข้าถึงของ Ms Slash

00:00:23

และหมายเลขโทรศัพท์ สมาชิก

00:00:26

ของทีมสนับสนุนได้รับการฝึกอบรมใน

00:00:29

การใช้ความช่วยเหลือที่ได้รับความนิยมมากที่สุด

00:00:32

เทคโนโลยีและสามารถให้คุณมีคุณค่า

00:00:35

ความช่วยเหลือในหลายภาษา

00:00:37

เป้าหมายคือการให้สิ่งที่ดีที่สุด

00:00:40

ประสบการณ์ที่เป็นไปได้สําหรับผู้ใช้ทุกคน

00:00:06

Besplatna korisnička podrška je

00:00:07

dostupno za korisnike

00:00:09

funkcije pristupačnosti.

00:00:10

Answer Desk vam omogućava da kontaktirate

00:00:12

Stručnjak za Microsoft Office i Windows

00:00:14

i pruža pomoć kad god

00:00:16

Potrebna vam je pomoć za pristupačnost.

00:00:18

Web lokacija je dostupna na AKA DOT-u

00:00:21

Ms Slash back podrška za pristupačnost

00:00:23

i broj telefona je dostupan. Članovi

00:00:26

tima za podršku su obučeni za

00:00:29

upotreba najpopularnije asistencije

00:00:32

tehnologije i mogu vam ponuditi vredne

00:00:35

pomoć na nekoliko jezika.

00:00:37

Cilj je da se obezbede najbolji

00:00:40

moguće iskustvo za sve korisnike.

00:00:06

O suporte ao cliente gratuito é

00:00:07

Disponível para utilizadores de

00:00:09

recursos de acessibilidade.

00:00:10

O Answer Desk permite-lhe contactar o

00:00:12

Especialista em Microsoft Office e Windows

00:00:14

e presta assistência sempre que

00:00:16

você precisa de ajuda com acessibilidade.

00:00:18

Está disponível um sítio Web em:

00:00:21

aka.ms/accessibilitysupport

00:00:23

e um número de telefone está disponível. Membros

00:00:26

da equipa de suporte são formados em

00:00:29

a utilização do sistema de apoio mais popular

00:00:32

tecnologias e pode oferecer-lhe valioso

00:00:35

assistência em várias línguas.

00:00:37

O objetivo é proporcionar o melhor

00:00:40

Experiência possível para todos os utilizadores.

Mandarine AI: CE QUI POURRAIT VOUS INTÉRESSER

RELATED COURSES This tutorial is part of the following courses

1622 Views

Video Training: Accessibility in your day-to-day life

Learn about design rules and best practices for making a document or content accessible.

ALL COURSES