Teams - Receiving Phone Calls on the Mobile Application Tutorial

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Available in Microsoft365

Objectifs :

This video aims to demonstrate how to effectively use the mobile application with a dial plan and Teams phone number, highlighting the features that enhance mobility and call management.

Chapitres :

Introduction to Mobile Application Features
The mobile application allows users to enjoy mobility while managing calls seamlessly. With a dial plan and a Teams phone number, users can handle their calls just as they would on their computer.
Managing Calls on the Go
Users can access their call history, voicemail, and make calls directly from their mobile devices. This functionality ensures that mobile calls are received even when the user is away from their computer.
Receiving Calls
To receive calls on your smartphone, simply ensure that Teams is launched on your device. You will have the option to answer calls either on your computer or smartphone, providing flexibility in communication.
Accessing Settings
From your smartphone, you can access the same settings available on the desktop application. To modify your call settings, navigate to the settings menu and select 'Calls'. This allows you to adjust your call preferences anytime and anywhere.

FAQ :

How can I manage my calls using the mobile application?

You can manage your calls using the mobile application by accessing your call history, voicemail, and making calls just like you would on your computer. Ensure that Teams is launched on your smartphone to receive calls.

What do I need to do to receive calls on my smartphone?

To receive calls on your smartphone, you need to have the Teams application launched. This allows you to receive mobile calls even when you are not in front of your computer.

Can I access the same settings on my smartphone as on my desktop?

Yes, you can access the same settings on your smartphone as on your desktop application. Simply go to the settings and select 'Calls' to find and modify your call settings.

What is the benefit of using the mobile application for calls?

The benefit of using the mobile application for calls is that it provides mobility, allowing you to manage your calls, access your call history, and listen to voicemails from anywhere, not just when you are at your computer.

Quelques cas d'usages :

Remote Work

In a remote work scenario, employees can use the Teams mobile application to manage their calls and stay connected with colleagues and clients while away from their desks. This enhances communication and ensures that important calls are not missed.

Field Sales

Sales representatives in the field can utilize the Teams mobile application to make and receive calls while on the go. They can access their call history and voicemail, allowing them to follow up with leads promptly, improving sales efficiency.

Customer Support

Customer support agents can use the mobile application to handle customer inquiries and support calls while away from their office. This flexibility allows them to provide timely assistance and maintain high levels of customer satisfaction.

Business Travel

Business travelers can rely on the Teams mobile application to stay connected with their teams and clients. They can manage calls, access voicemail, and adjust call settings from their smartphones, ensuring they remain productive while traveling.

Glossaire :

Dial Plan

A dial plan is a set of rules that defines how calls are routed and managed within a telecommunication system. It determines how phone numbers are formatted and how calls are directed to their destinations.

Teams Phone Number

A Teams phone number is a telephone number assigned to a user within Microsoft Teams, allowing them to make and receive calls through the Teams application.

Call History

Call history is a record of all incoming, outgoing, and missed calls made or received by a user. It allows users to track their communication activities.

Voicemail

Voicemail is a system that allows callers to leave voice messages when the recipient is unavailable to answer the phone. Users can listen to these messages at their convenience.

Settings

Settings refer to the configuration options available in an application that allow users to customize their experience, including call preferences and notifications.

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If you use the mobile application

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with a dial plan and a Teams

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phone number, you can enjoy mobility

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with the mobile application.

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Indeed, you can manage your calls

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in the same way as on your computer.

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You can access your call history,

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your voicemail,

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and you can make calls.

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Of course, you receive your mobile calls

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when you are not in front of your computer.

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All you need is for Teams to be

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launched on your smartphone and

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you're ready to receive calls.

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You then have the choice between

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answering the phone on your

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computer or on your smartphone.

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From your smartphone, you can

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access the same settings as on

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your desktop application.

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Go to the settings and select "Calls".

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In this menu you can find your

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call settings and modify them

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at anytime and on the move.

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إذا كنت تستخدم تطبيق الهاتف المحمول

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مع خطة طلب وفرق

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رقم الهاتف، يمكنك التمتع التنقل

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مع تطبيق الهاتف المحمول.

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في الواقع ، يمكنك إدارة المكالمات الخاصة بك

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بنفس الطريقة التي على الكمبيوتر.

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يمكنك الوصول إلى سجل المكالمات،

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البريد الصوتي الخاص بك،

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ويمكنك إجراء مكالمات.

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بالطبع، تتلقى مكالمات الجوال

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عندما لا تكون أمام الكمبيوتر.

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كل ما تحتاجه هو أن تكون الفرق

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أطلقت على الهاتف الذكي الخاص بك و

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أنت مستعد لتلقي المكالمات.

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ثم لديك الخيار بين

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الرد على الهاتف على هاتفك

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الكمبيوتر أو على الهاتف الذكي الخاص بك.

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من هاتفك الذكي، يمكنك

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الوصول إلى نفس الإعدادات كما في

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تطبيق سطح المكتب.

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انتقل إلى الإعدادات وحدد "المكالمات".

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في هذه القائمة يمكنك العثور على

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استدعاء الإعدادات وتعديلها

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في أي وقت وعلى هذه الخطوة.

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Mobil uygulamayı kullanıyorsanız

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bir arama planı ve Teams ile

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telefon numarası, mobilitenin tadını çıkarabilirsiniz

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mobil uygulama ile.

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Gerçekten de, aramalarınızı yönetebilirsiniz

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bilgisayarınızdakiyle aynı şekilde.

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Arama geçmişinize erişebilirsiniz.

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sesli mesajın,

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Ve aramalar yapabilirsiniz.

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Tabii ki, mobil aramalarınızı alırsınız

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bilgisayarınızın önünde değilken.

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İhtiyacınız olan tek şey Teams'in

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akıllı telefonunuzda başlatılan ve

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çağrıları almaya hazırsınız.

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Daha sonra aralarında bir seçim vardır

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telefonunuzda telefona cevap verme

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veya akıllı telefonunuzda.

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Akıllı telefonunuzdan

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açık ayarlarla aynı ayarlara erişmek

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masaüstü uygulamanız.

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Ayarlara gidin ve "Aramalar"ı seçin.

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Bu menüde

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ayarları arama ve değiştirme

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her zaman ve hareket halinde.

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Wenn Sie die mobile Anwendung verwenden

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mit einem Wählplan und einem Teams

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Telefonnummer, können Sie Mobilität genießen

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mit der mobilen Anwendung.

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In der Tat können Sie Ihre Anrufe verwalten

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auf die gleiche Weise wie auf Ihrem Computer.

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Sie können auf Ihre Anrufliste zugreifen,

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Ihre Voicemail,

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und Sie können Anrufe tätigen.

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Selbstverständlich erhalten Sie Ihre mobilen Anrufe

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wenn Sie sich nicht vor Ihrem Computer befinden.

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Alles, was Sie brauchen, ist, dass Teams

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auf Ihrem Smartphone gestartet und

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Sie sind bereit, Anrufe zu empfangen.

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Sie haben dann die Wahl zwischen

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Beantworten des Telefons auf Ihrem

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Computer oder auf Ihrem Smartphone.

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Von Ihrem Smartphone aus können Sie

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Greifen Sie auf die gleichen Einstellungen wie auf

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Ihre Desktop-Anwendung.

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Gehen Sie zu den Einstellungen und wählen Sie "Anrufe".

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In diesem Menü finden Sie Ihre

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Einstellungen aufrufen und ändern

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jederzeit und unterwegs.

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Si utiliza la aplicación móvil

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con un plan de marcado y un equipo

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número de teléfono, puedes disfrutar de la movilidad

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con la aplicación móvil.

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De hecho, puede gestionar sus llamadas

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de la misma manera que en su computadora.

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Puede acceder a su historial de llamadas,

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su correo de voz,

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y puedes hacer llamadas.

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Por supuesto, recibes tus llamadas móviles

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cuando no está frente a su computadora.

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Todo lo que necesitas es que Teams sea

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lanzado en su teléfono inteligente y

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estás listo para recibir llamadas.

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Entonces tienes que elegir entre

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contestar el teléfono en su

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computadora o en su teléfono inteligente.

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Desde tu smartphone, puedes

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Acceda a la misma configuración que en

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su aplicación de escritorio.

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Vaya a la configuración y seleccione "Llamadas".

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En este menú puedes encontrar tu

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Llamar a la configuración y modificarla

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en cualquier momento y en movimiento.

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Jika Anda menggunakan aplikasi mobile

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dengan paket dial dan Teams

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Nomor telepon, Anda dapat menikmati mobilitas

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dengan aplikasi mobile.

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Memang, Anda dapat mengelola panggilan Anda

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sama seperti di komputer Anda.

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Anda dapat mengakses riwayat panggilan Anda,

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pesan suaramu,

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Anda bisa melakukan panggilan.

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Tentu saja, Anda menerima panggilan seluler Anda

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Ketika Anda tidak berada di depan komputer Anda.

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Yang Anda butuhkan adalah agar tim menjadi

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diluncurkan pada smartphone Anda dan

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Anda siap menerima panggilan.

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Anda kemudian memiliki pilihan antara

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Menjawab telepon di anda

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komputer atau di smartphone Anda.

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Dari smartphone Anda, Anda bisa

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mengakses pengaturan yang sama seperti pada

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aplikasi desktop Anda.

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Buka pengaturan dan pilih "Panggilan".

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Di menu ini Anda dapat menemukan

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pengaturan panggilan dan memodifikasinya

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kapan saja dan bergerak.

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Se si utilizza l'applicazione mobile

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con un dial plan e un Teams

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numero di telefono, puoi goderti la mobilità

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con l'applicazione mobile.

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In effetti, puoi gestire le tue chiamate

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allo stesso modo del tuo computer.

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Puoi accedere alla cronologia delle chiamate,

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la tua segreteria telefonica,

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e puoi effettuare chiamate.

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Naturalmente, ricevi le tue chiamate mobili

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quando non sei davanti al tuo computer.

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Tutto ciò di cui hai bisogno è che Teams sia

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lanciato sul tuo smartphone e

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sei pronto per ricevere chiamate.

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Hai quindi la possibilità di scegliere tra

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rispondendo al telefono sul tuo

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computer o sul tuo smartphone.

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Dal tuo smartphone, puoi

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Accedere alle stesse impostazioni di on

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l'applicazione desktop.

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Vai alle impostazioni e seleziona "Chiamate".

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In questo menu puoi trovare il tuo

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chiamare le impostazioni e modificarle

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in qualsiasi momento e in movimento.

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モバイルアプリケーションを使用する場合

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ダイヤルプランとチーム

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電話番号、モビリティを楽しめる

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モバイルアプリケーションを使用します。

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確かに、あなたはあなたの呼び出しを管理することができます

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お使いのコンピュータと同じ方法で。

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通話履歴にアクセスできます。

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あなたのボイスメール、

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そして、あなたは呼び出しを行うことができます。

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もちろん、あなたの携帯電話の呼び出しを受け取ります

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コンピュータの前にいない場合。

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必要なのはチームが

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スマートフォンで起動し、

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通話を受信する準備ができました。

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その後、次の間の選択肢があります

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あなたの上の電話に応答します

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コンピュータまたはスマートフォン上。

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スマートフォンから、あなたは

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の設定と同じ設定にアクセスする

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デスクトップアプリケーションを使用します。

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設定に移動し、「通話」を選択します。

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このメニューでは、

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設定を呼び出して変更する

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いつでも移動中。

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Als u de mobiele applicatie gebruikt

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met een kiesplan en een Teams

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telefoonnummer, u kunt genieten van mobiliteit

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met de mobiele applicatie.

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Inderdaad, u kunt uw oproepen beheren

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op dezelfde manier als op uw computer.

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U hebt toegang tot uw oproepgeschiedenis,

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uw voicemail,

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en u kunt bellen.

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Natuurlijk ontvangt u uw mobiele oproepen

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wanneer u niet voor uw computer zit.

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Het enige wat je nodig hebt is dat Teams

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gelanceerd op uw smartphone en

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u bent klaar om gebeld te worden.

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Je hebt dan de keuze tussen

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het beantwoorden van de telefoon op uw

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computer of op uw smartphone.

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Vanaf uw smartphone kunt u

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toegang tot dezelfde instellingen als op

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uw desktop applicatie.

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Ga naar de instellingen en selecteer "Oproepen".

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In dit menu vindt u uw

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oproepinstellingen en wijzig deze

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op elk moment en onderweg.

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Se utilizar a aplicação móvel

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com um plano de marcação e uma equipa

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número de telefone, você pode desfrutar de mobilidade

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com a aplicação móvel.

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Na verdade, pode gerir as suas chamadas.

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da mesma forma que no seu computador.

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Pode aceder ao histórico de chamadas,

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sua mensagem de voz,

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e pode fazer chamadas.

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Claro que recebes as tuas chamadas móveis

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quando não estiver na frente do seu computador.

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Tudo o que precisas é que as equipas sejam

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lançado no seu smartphone e

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está pronto para receber chamadas.

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Em seguida, tem a escolha entre

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atender o telefone na sua

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computador ou no seu smartphone.

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A partir do seu smartphone, pode

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aceder às mesmas definições que em

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a sua aplicação para desktop.

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Vá às definições e selecione "Chamadas".

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Neste menu você pode encontrar o seu

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chamadas de definições e modificá-las

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a qualquer momento e em movimento.

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Nếu bạn sử dụng ứng dụng di động

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với gói quay số và Nhóm

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số điện thoại, bạn có thể tận hưởng tính di động

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với ứng dụng di động.

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Thật vậy, bạn có thể quản lý các cuộc gọi của mình

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Tương tự như trên máy tính của bạn.

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Bạn có thể truy cập lịch sử cuộc gọi của mình,

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Thư thoại của bạn,

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Và bạn có thể thực hiện cuộc gọi.

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Tất nhiên, bạn nhận được các cuộc gọi di động của bạn

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Khi bạn không ở trước máy tính.

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Tất cả những gì bạn cần là các đội được

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Ra mắt trên điện thoại thông minh của bạn và

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Bạn đã sẵn sàng để nhận cuộc gọi.

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Sau đó, bạn có sự lựa chọn giữa

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Trả lời điện thoại trên bạn

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máy tính hoặc trên điện thoại thông minh của bạn.

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Từ điện thoại thông minh của bạn, bạn có thể

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truy nhập các thiết đặt tương tự như trên

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ứng dụng máy tính để bàn của bạn.

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Đi tới cài đặt và chọn "Cuộc gọi".

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Trong menu này, bạn có thể tìm thấy

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thiết đặt cuộc gọi và sửa đổi chúng

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bất cứ lúc nào và di chuyển.

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如果您使用行動應用程式

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使用撥號計劃和團隊

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電話號碼，您可以享受行動性

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與行動應用程式。

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事實上，您可以管理您的通話

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與在計算機上的方式相同。

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您可以訪問您的通話記錄，

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您的語音信箱，

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你可以打電話。

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當然，您會接到手機電話

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當您不在電腦前時。

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您所需要的只是讓團隊成為

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在您的智慧手機上啟動，並且

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您已準備好接聽來電。

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然後，您可以選擇

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接聽電話

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計算機或智能手機。

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通過智能手機，您可以

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訪問與上相同的設置

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您的桌面應用程式。

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轉到設置，然後選擇「呼叫」。

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在此選單中，您可以找到您的

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呼叫設置並修改它們

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隨時隨地。

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모바일 응용 프로그램을 사용하는 경우

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다이얼 플랜과 팀

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전화 번호, 당신은 이동성을 즐길 수 있습니다

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모바일 응용 프로그램과 함께.

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실제로 통화를 관리할 수 있습니다.

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컴퓨터와 같은 방식으로.

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통화 기록에 액세스할 수 있습니다.

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음성 메일,

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당신은 전화를 걸 수 있습니다.

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물론 모바일 통화가 수신됩니다.

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컴퓨터 앞에 있지 않은 경우.

00:00:33

팀이

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스마트폰으로 출시,

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전화를 받을 준비가 되었습니다.

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그런 다음 중에서 선택할 수 있습니다.

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휴대 전화에 응답

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컴퓨터 또는 스마트폰에.

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스마트폰에서

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켜짐과 동일한 설정에 액세스

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데스크톱 응용 프로그램.

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설정으로 이동하여 "호출"을 선택합니다.

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이 메뉴에서 당신은 당신을 찾을 수 있습니다

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통화 설정 및 수정

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언제 어디서나 이동.

00:00:03

如果您使用移动应用程序

00:00:05

使用拨号计划和团队

00:00:08

电话号码，您可以享受移动性

00:00:10

与移动应用程序。

00:00:12

事实上，您可以管理您的通话

00:00:14

与在计算机上的方式相同。

00:00:17

您可以访问您的通话记录，

00:00:20

您的语音信箱，

00:00:25

你可以打电话。

00:00:27

当然，您会接到手机电话

00:00:29

当您不在计算机前时。

00:00:33

您所需要的只是让团队成为

00:00:35

在您的智能手机上启动，并且

00:00:37

您已准备好接听来电。

00:00:39

然后，您可以选择

00:00:41

接听电话

00:00:43

计算机或智能手机。

00:00:45

通过智能手机，您可以

00:00:47

访问与上相同的设置

00:00:50

您的桌面应用程序。

00:00:51

转到设置，然后选择"呼叫"。

00:01:01

在此菜单中，您可以找到您的

00:01:04

呼叫设置并修改它们

00:01:05

随时随地。

00:00:03

Dacă utilizați aplicația mobilă

00:00:05

cu un plan de apelare și o Teams

00:00:08

număr de telefon, vă puteți bucura de mobilitate

00:00:10

cu aplicația mobilă.

00:00:12

Într-adevăr, vă puteți gestiona apelurile

00:00:14

în același mod ca și pe computer.

00:00:17

Puteți accesa istoricul apelurilor,

00:00:20

mesageria vocală,

00:00:25

și puteți efectua apeluri.

00:00:27

Desigur, primiți apelurile mobile

00:00:29

atunci când nu vă aflați în fața computerului.

00:00:33

Tot ce aveți nevoie este ca Teams să fie

00:00:35

lansat pe smartphone și

00:00:37

sunteți gata să primiți apeluri.

00:00:39

Apoi, aveți posibilitatea de a alege între

00:00:41

răspunzând la telefon pe dvs.

00:00:43

computer sau pe smartphone.

00:00:45

De pe smartphone, puteți

00:00:47

accesați aceleași setări ca pe

00:00:50

aplicația desktop.

00:00:51

Accesați setările și selectați "Apeluri".

00:01:01

În acest meniu puteți găsi dvs.

00:01:04

apelați setările și modificați-le

00:01:05

oricând și în mișcare.

00:00:03

Se você usar o aplicativo móvel

00:00:05

com um plano de discagem e uma equipes

00:00:08

número de telefone, você pode desfrutar de mobilidade

00:00:10

com o aplicativo móvel.

00:00:12

Na verdade, você pode gerenciar suas chamadas

00:00:14

da mesma forma que no seu computador.

00:00:17

Você pode acessar seu histórico de chamadas,

00:00:20

sua mensagem de voz,

00:00:25

e você pode fazer chamadas.

00:00:27

Claro, você recebe suas chamadas móveis

00:00:29

quando você não está na frente do seu computador.

00:00:33

Tudo o que você precisa é que as equipes sejam

00:00:35

lançado em seu smartphone e

00:00:37

você está pronto para receber chamadas.

00:00:39

Você então tem a escolha entre

00:00:41

atender o telefone em seu

00:00:43

computador ou em seu smartphone.

00:00:45

Do seu smartphone, você pode

00:00:47

acessar as mesmas configurações que em

00:00:50

seu aplicativo de desktop.

00:00:51

Vá para as configurações e selecione "Chamadas".

00:01:01

Neste menu você pode encontrar o seu

00:01:04

definir configurações e modificá-los

00:01:05

a qualquer momento e em movimento.

00:00:03

Если вы используете мобильное приложение

00:00:05

с абонентской группой и Teams

00:00:08

номер телефона, вы можете наслаждаться мобильностью

00:00:10

с помощью мобильного приложения.

00:00:12

Действительно, вы можете управлять своими звонками

00:00:14

так же, как и на компьютере.

00:00:17

Вы можете получить доступ к своей истории звонков,

00:00:20

ваша голосовая почта,

00:00:25

и вы можете совершать звонки.

00:00:27

Конечно, вы принимаете свои мобильные звонки

00:00:29

когда вы не находитесь перед компьютером.

00:00:33

Все, что вам нужно, это чтобы Teams были

00:00:35

запускается на вашем смартфоне и

00:00:37

Вы готовы принимать звонки.

00:00:39

Тогда у вас есть выбор между

00:00:41

ответ на телефонный звонок на вашем

00:00:43

компьютер или на смартфоне.

00:00:45

Со своего смартфона вы можете

00:00:47

доступ к тем же настройкам, что и на

00:00:50

ваше настольное приложение.

00:00:51

Зайдите в настройки и выберите «Звонки».

00:01:01

В этом меню вы можете найти

00:01:04

вызов настроек и их изменение

00:01:05

в любое время и в пути.

00:00:03

หากคุณใช้แอปพลิเคชันมือถือ

00:00:05

ด้วยแผนการเรียกเลขหมายและ Teams

00:00:08

หมายเลขโทรศัพท์คุณสามารถเพลิดเพลินกับความคล่องตัว

00:00:10

ด้วยแอปพลิเคชันมือถือ

00:00:12

แน่นอนคุณสามารถจัดการการโทรของคุณ

00:00:14

ในลักษณะเดียวกับบนคอมพิวเตอร์ของคุณ

00:00:17

คุณสามารถเข้าถึงประวัติการโทรของคุณ

00:00:20

ข้อความเสียงของคุณ

00:00:25

และคุณสามารถโทรออกได้

00:00:27

แน่นอนคุณได้รับโทรศัพท์เคลื่อนที่ของคุณ

00:00:29

เมื่อคุณไม่อยู่หน้าคอมพิวเตอร์ของคุณ

00:00:33

สิ่งที่คุณต้องมีคือให้ทีมเป็น

00:00:35

เปิดตัวบนสมาร์ทโฟนของคุณและ

00:00:37

คุณพร้อมที่จะรับสายแล้ว

00:00:39

จากนั้นคุณมีทางเลือกระหว่าง

00:00:41

รับโทรศัพท์บน

00:00:43

คอมพิวเตอร์หรือบนสมาร์ทโฟนของคุณ

00:00:45

จากสมาร์ทโฟนของคุณคุณสามารถ

00:00:47

เข้าถึงการตั้งค่าเดียวกันกับเปิด

00:00:50

แอปพลิเคชันเดสก์ท็อปของคุณ

00:00:51

ไปที่การตั้งค่าและเลือก "การโทร"

00:01:01

ในเมนูนี้คุณสามารถค้นหา

00:01:04

การตั้งค่าการโทรและปรับเปลี่ยน

00:01:05

ทุกที่ทุกเวลาและขณะเดินทาง

00:00:03

Ako koristite mobilnu aplikaciju

00:00:05

sa planom biranja broja i timovima

00:00:08

broj telefona, možete uživati u pokretljivosti

00:00:10

mobilnom aplikacijom.

00:00:12

Uistinu, možeš da se snađeš sa svojim pozivima

00:00:14

na isti način kao i na računaru.

00:00:17

Možete pristupiti istoriji poziva,

00:00:20

tvoju govornu poštu,

00:00:25

i možeš da telefoniraš.

00:00:27

Naravno, primate mobilne pozive

00:00:29

kada niste ispred računara.

00:00:33

Sve što ti treba je da timovi budu

00:00:35

pokrenut na pametnom telefonu i

00:00:37

Spremni ste da primate pozive.

00:00:39

Onda imaš izbor između

00:00:41

javljanje na telefon na

00:00:43

računar ili na pametnom telefonu.

00:00:45

Sa pametnog telefona možete

00:00:47

pristup istim postavkama kao i na

00:00:50

aplikaciju na radnoj površini.

00:00:51

Idite na postavke i izaberite stavku "Pozivi".

00:01:01

U ovom meniju možete pronaći svoj

00:01:04

postavke poziva i izmenite ih

00:01:05

u bilo koje vreme i u pokretu.

Mandarine AI: CE QUI POURRAIT VOUS INTÉRESSER

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