Teams - Interact in a conversation Tutorial

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Objectifs :

This document aims to provide a comprehensive guide on how to effectively respond to messages in Microsoft Teams, highlighting key features such as pinning messages, using emojis, mentioning users and channels, and creating direct actions from messages.

Chapitres :

  1. Introduction to Microsoft Teams Messaging
    Microsoft Teams offers various options for responding to messages in channels, allowing users to engage effectively and spontaneously. This guide will explore these features to enhance your communication experience.
  2. Pinning Important Messages
    To highlight an important message, even if it was not posted by you, you can pin it. Follow these steps: - Click on the three dots at the top right of the post or message. - Select 'Pin'. Once pinned, the message will appear at the top of the conversation until you choose to unpin it.
  3. Using Emojis to React
    You can express your interest in a message without responding directly by using emojis. These emojis are located at the top right of each message, allowing for quick reactions that convey your feelings or thoughts.
  4. Mentioning Users and Channels
    To draw someone's attention to your message, you can mention them by typing their name after the '@' symbol. This action sends a notification to the mentioned person, and they will see a number next to the channel's name indicating how many times they have been mentioned. Similarly, you can mention a channel or a team using the format 'channel name' or 'team name' to notify all members associated with that channel or team.
  5. Creating Direct Actions from Messages
    With the latest update of Microsoft Teams, you can create direct actions from a post or message. To do this: - Click on the three dots at the top right of the message. - Select 'More Actions'. - Choose the action that suits you, such as creating a task in Teams, creating a ticket on JIRA, or creating a poll.
  6. Editing Messages and Notifications
    When responding to a post or message in a channel, you have access to the same tools as before. Additionally, if you notice that the names of a team and a channel are displayed in bold, it indicates that they contain new messages that you have not yet read, prompting you to catch up on the conversation.

FAQ :

How do I pin a message in Microsoft Teams?

To pin a message, click on the three dots at the top right of the post or message and select 'Pin'. The message will then appear at the top of the conversation until you unpin it.

What are emoji reactions in Microsoft Teams?

Emoji reactions are visual symbols that allow you to express your feelings or reactions to a message without replying. You can find these emojis at the top right of messages.

How can I mention someone in a message?

To mention someone, type '@' followed by their name in your message. The person will receive a notification about the mention.

What does it mean when a team or channel name is in bold?

If a team or channel name is displayed in bold, it indicates that there are new messages that you have not yet read.

What are direct actions in Microsoft Teams?

Direct actions are tasks you can create from a message, such as creating a task in Teams, creating a ticket on JIRA, or creating a poll. You can access these by clicking on the three dots at the top right of the message.

Quelques cas d'usages :

Project Management

In a project management setting, team leaders can pin important updates or deadlines in a channel to ensure all team members are aware of critical information. This helps keep everyone aligned and informed.

Team Collaboration

During team meetings, members can use emoji reactions to provide feedback on ideas presented without interrupting the flow of discussion. This encourages participation and makes the meeting more interactive.

Task Assignment

When a task arises during a discussion, team members can mention each other to assign responsibilities directly. This ensures that the right person is notified and can take action promptly.

Feedback Collection

Teams can create polls directly from messages to gather feedback on decisions or ideas. This allows for quick and efficient data collection from all team members.

Monitoring Engagement

By observing which messages are pinned or frequently reacted to, team leaders can gauge engagement levels and identify topics of interest among team members, allowing for better content planning in future discussions.

Glossaire :

Microsoft Teams

A collaboration platform that combines workplace chat, video meetings, file storage, and application integration.

Pinning

The action of highlighting an important message in a channel by keeping it at the top of the conversation for easy access.

Emoji Reactions

Visual symbols used to express feelings or reactions to messages without needing to reply verbally.

Mentioning

The act of tagging a person or a channel in a message by using the '@' symbol followed by their name or channel name, which sends them a notification.

Notifications

Alerts that inform users about new messages, mentions, or activities in Microsoft Teams.

Direct Actions

Specific tasks that can be created directly from a message, such as creating a task, ticket, or poll.

JIRA

A popular project management tool used for issue tracking and agile project management.

Channel

A dedicated space within Microsoft Teams for team members to communicate and collaborate on specific topics.

Team

A group of people in Microsoft Teams who collaborate on projects and share information.

résultat(s)
00:00:02
When you publish a message or start a new
00:00:05
conversation in a channel on Microsoft Teams,
00:00:08
several options are available to
00:00:09
you for responding effectively
00:00:11
and spontaneously to messages.
00:00:12
If you want to highlight an important
00:00:15
message even if it was not posted by you,
00:00:18
you have the option to pin
00:00:20
it by following these steps.
00:00:22
Click on the three dots at the
00:00:24
top right of the post or message,
00:00:26
then click on pin.
00:00:29
Now when you open the discussion channel,
00:00:31
the message will be displayed at the top
00:00:34
of the conversation until you unpin it.
00:00:36
You can also express interest in a message
00:00:40
without necessarily responding to it by
00:00:42
using emojis to react to the message.
00:00:44
You will find these emojis
00:00:46
at the top right of messages.
00:00:49
Moreover,
00:00:49
you have the option to draw someone's
00:00:52
attention to your message by mentioning them.
00:00:54
To do this,
00:00:55
simply type the person's name
00:00:57
after the A at symbol.
00:00:59
The person you mentioned will
00:01:01
receive a notification and see a
00:01:03
number next to the channel's name
00:01:05
corresponding to the number of times
00:01:08
they were mentioned in that Channel.
00:01:10
Similarly,
00:01:10
you can mention a channel and a team,
00:01:13
using channel name to inform all
00:01:16
people who have this channel
00:01:18
in their favorites and at team
00:01:20
name to inform all team members.
00:01:23
With the new update of Microsoft Teams,
00:01:26
create direct actions from a OST or
00:01:28
message by following these steps.
00:01:30
Click on the three dots at the
00:01:32
top right of the message,
00:01:34
then click on More Actions.
00:01:36
Select the action that suits
00:01:37
you from the available options,
00:01:39
such as creating a task in Teams,
00:01:42
creating a ticket on JIRA,
00:01:43
or creating a poll.
00:01:45
If you want to respond to a post
00:01:47
or message in a channel,
00:01:49
you have the same tools As for editing.
00:01:52
Finally,
00:01:52
if you notice that the name of a team
00:01:55
and a channel are displayed in bold,
00:01:57
this means that they contain new
00:01:59
messages that you have not yet read.

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résultat(s)
00:00:02
Quando publica uma mensagem ou inicia uma nova
00:00:05
conversação num canal no Microsoft Teams,
00:00:08
Várias opções estão disponíveis para
00:00:09
você por responder de forma eficaz
00:00:11
e espontaneamente às mensagens.
00:00:12
Se você quiser destacar um importante
00:00:15
mensagem, mesmo que não tenha sido postada por você,
00:00:18
Você tem a opção de fixar
00:00:20
seguindo estes passos.
00:00:22
Clique nos três pontos no botão
00:00:24
canto superior direito da publicação ou mensagem,
00:00:26
Em seguida, clique em Pin.
00:00:29
Agora, quando você abre o canal de discussão,
00:00:31
A mensagem será exibida na parte superior
00:00:34
da conversa até você desafixá-la.
00:00:36
Você também pode expressar interesse em uma mensagem
00:00:40
sem necessariamente lhe responder por
00:00:42
usando emojis para reagir à mensagem.
00:00:44
Você vai encontrar estes emojis
00:00:46
no canto superior direito das mensagens.
00:00:49
Além disso,
00:00:49
você tem a opção de desenhar o
00:00:52
atenção à sua mensagem, mencionando-os.
00:00:54
Para fazer isso,
00:00:55
Basta digitar o nome da pessoa
00:00:57
depois do símbolo A at.
00:00:59
A pessoa que mencionou
00:01:01
Receba uma notificação e veja um
00:01:03
número ao lado do nome do canal
00:01:05
correspondente ao número de vezes
00:01:08
foram mencionados nesse canal.
00:01:10
Do mesmo modo,
00:01:10
você pode mencionar um canal e uma equipe,
00:01:13
usando o nome do canal para informar a todos
00:01:16
pessoas que têm este canal
00:01:18
nos seus favoritos e na equipa
00:01:20
nome para informar todos os membros da equipa.
00:01:23
Com a nova atualização do Microsoft Teams,
00:01:26
criar ações diretas a partir de um OST ou
00:01:28
seguindo estes passos.
00:01:30
Clique nos três pontos no botão
00:01:32
canto superior direito da mensagem,
00:01:34
em seguida, clique em Mais ações.
00:01:36
Selecione a ação adequada
00:01:37
você das opções disponíveis,
00:01:39
como criar uma tarefa no Teams,
00:01:42
criação de um ticket no JIRA,
00:01:43
ou criar uma sondagem.
00:01:45
Se quiseres responder a uma publicação
00:01:47
ou mensagem num canal,
00:01:49
você tem as mesmas ferramentas que para edição.
00:01:52
Por fim,
00:01:52
se notar que o nome de uma equipa
00:01:55
e um canal são exibidos em negrito,
00:01:57
isto significa que contêm novos
00:01:59
mensagens que ainda não leu.

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